Director - Patient Experience & Relations Volunteer

Piedmont Healthcare Inc. • Atlanta, GA

1d

About The Position

Performs executive leader coaching to drive Operational Excellence and actively assists departments of the Piedmont Healthcare System in achieving System goals. Facilitates and implements prescriptive tactics and tools to improve leader performance and decrease leadership variance. Establishes and maintains working relationships with employees at all levels of the organization, and prepares and presents oral and written reports on the organization’s progress toward its goals. Oversees Volunteer Services activities in pursuit of its goals and objectives.

Requirements

• Bachelor’s degree.
• At least 5 years of progressively responsible professional work experience leading and participating in customer service improvement programs and coaching efforts or programs, or in a closely related field, in a healthcare setting.

Nice To Haves

• Certified executive coaching.

Responsibilities

• Coach executive leaders to drive Operational Excellence.
• Assist Piedmont Healthcare System departments in achieving System goals.
• Facilitate and implement prescriptive tactics and tools to improve leader performance and decrease leadership variance.
• Establish and maintain working relationships with employees at all levels of the organization.
• Prepare and present oral and written reports concerning the organization’s progress in meeting its goals.
• Oversee Volunteer Services activities in pursuit of its goals and objectives.

What This Job Offers

• Career Level: Director