Director, Partner Management, Americas

Circle Internet Financial • San Francisco, CA

19h • Remote

About The Position

Circle is hiring a Director, Partner Management to drive adoption and growth of its product portfolio among key partners, including payments companies, large corporates, financial institutions, and commerce platforms. Reporting to the VP, Payments & Enterprise, Americas, this role takes first-of-kind partnerships from early-stage design through launch, activation, and growth.

The Director works cross-functionally with Business Development, Product, Legal, Marketing, and Compliance to manage partner onboarding, operational needs, strategic growth initiatives, escalations, and day-to-day requirements. The role develops lasting relationships with top accounts, provides strategic direction to business leadership, and identifies shared goals. It also defines relationship strategies with partners, including executive sponsorship, business reviews, product adoption, campaign management, and initiatives that support partners’ long-term value. The position establishes customer relationships founded on mutual trust and transparency.

Circle describes its work environment as flexible, with new ideas encouraged and employees treated as stakeholders. The company’s mission is to create a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure.

Requirements

• 12+ years of Account Management or Business Development experience.
• Background in payments, fintech, or digital assets.
• Familiarity with navigating large, complex enterprise organizations.
• Excellent written and verbal communication skills.
• Familiarity with generative AI models such as ChatGPT and Gemini, and prompt development.

Nice To Haves

• Ownership mentality, grit, resiliency, and an optimistic attitude.
• Ability to develop a deep understanding of partners’ businesses, goals, and use cases.
• Strong commitment to customer success, including driving solid, tangible outcomes in customers’ best interests and supporting their growth.
• Experience or familiarity with Slack, Apple MacOS, and GSuite.

Responsibilities

• Work cross-functionally to design and execute partner success plans and grow partnership scope and impact.
• Build partnership launch plans and drive results in relationships with leading platform businesses.
• Develop deep relationships with signed strategic accounts and provide proactive support and strategy to key account stakeholders, champions, and influencers.
• Provide strategic and consultative direction for growth across the region.
• Enable partner onboarding, manage project plans for partner launches, and forecast go-live dates against business goals and objectives.
• Manage onboarding, operational needs, strategic growth initiatives, escalations, and day-to-day partner requirements.
• Develop relationship strategies that include executive sponsorship, business reviews, product adoption, and campaign management.
• Identify shared goals and initiatives that can improve partners’ long-term value.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed