Director, Partner Management, Americas

Circle • Miami, FL

2d • $195,000 - $241,667 • Remote

About The Position

Circle is hiring a Director, Partner Management, Americas, to drive adoption and growth across its product portfolio with key partners, including payments companies, large corporates, financial institutions, and commerce platforms. Reporting to the VP, Payments & Enterprise, Americas, this role takes first-of-kind partnerships from early-stage design through launch, activation, and growth.

The Director works across Business Development, Product, Legal, Marketing, and Compliance to manage partner onboarding, operational needs, strategic growth initiatives, escalations, and day-to-day requirements. The role builds lasting relationships with top accounts, provides strategic direction to business leadership, defines relationship strategies with partners, and works with Circle’s leadership team on executive sponsorship, business reviews, product adoption, and campaign management. The position establishes long-term customer relationships based on mutual trust and transparency.

Circle describes its work environment as flexible, with new ideas encouraged and employees treated as stakeholders. The role is remote, as indicated by the job posting’s #LI-Remote tag. The stated base pay range is $195,000–$241,667; compensation may vary based on experience, skills, qualifications, business needs, and location.

Requirements

• 12+ years of Account Management or Business Development experience.
• Background in payments, fintech, or digital assets.
• Familiarity with navigating large, complex enterprise organizations.
• Excellent written and verbal communication skills.
• Familiarity with generative AI models such as ChatGPT and Gemini, and prompt development.

Nice To Haves

• Ownership mentality, grit, resiliency, and an optimistic attitude.
• Ability to develop a deep understanding of a partner’s business, goals, and use cases.
• Strong customer-success orientation, focused on customers’ best interests and growth through tangible outcomes.
• Experience or familiarity with Slack, Apple MacOS, and GSuite.

Responsibilities

• Work cross-functionally to design and execute partner success plans and grow partnership scope and impact.
• Build partnership launch plans and drive results in Circle’s relationships with leading platform businesses.
• Develop deep relationships with signed strategic accounts and provide proactive support and strategy to key account stakeholders, champions, and influencers.
• Provide strategic and consultative direction to the growth of the overall region.
• Enable partner onboarding, manage launch plans as projects, and forecast go-live dates against business goals and objectives.
• Manage partner operations needs, strategic growth initiatives, escalations, and day-to-day requirements in coordination with cross-functional teams.
• Define partner relationship strategies, including executive sponsorship, business reviews, product adoption, and campaign management.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed