Director, PACS

SimonMed Imaging•Scottsdale, AZ

About The Position

The Director, PACS develops and executes the enterprise imaging strategy and roadmap for a nationwide network of outpatient imaging centers. This role provides leadership and governance for PACS, VNA, enterprise imaging, image exchange, and related imaging technologies, overseeing system administration, performance, availability, security, and optimization. The Director leads implementations, upgrades, migrations, integrations, and technology transformation initiatives; partners with clinical, operational, physician, and IT leaders to improve imaging workflows and user experience; and establishes enterprise standards and best practices. The role oversees interoperability among PACS, RIS, EHRs, imaging modalities, image exchange solutions, and third-party applications; monitors system and operational metrics; and serves as the executive escalation point for critical system issues. The position manages vendor relationships and technology partnerships, evaluates emerging technologies including automation and AI-enabled solutions, and ensures compliance with HIPAA, regulatory requirements, cybersecurity standards, disaster recovery plans, and data governance practices. It also supports acquisitions, new center openings, and organizational growth through imaging planning and integration. The Director leads PACS and Imaging Informatics teams and directs operational, budgetary, and financial activities within the area of responsibility. Leadership responsibilities include mentoring and developing team members, providing feedback, assessing staffing needs and partnering with HR on recruitment and onboarding, fostering a collaborative patient-first workplace culture, and making strategic decisions aligned with organizational policies and objectives. Duties may change at any time, with or without prior notice.

Requirements

  • Bachelor's degree in Healthcare Informatics, Information Systems, Radiologic Sciences, Healthcare Administration, Computer Science, or a related field.
  • 10+ years of progressive experience supporting PACS.
  • 5+ years of leadership experience managing technical teams, managers, or enterprise imaging functions.
  • Experience supporting multi-site healthcare organizations.
  • Demonstrated success leading enterprise imaging transformations, technology roadmaps, acquisitions, integrations, and organizational growth initiatives.
  • Significant experience managing enterprise vendors, strategic partnerships, and executive stakeholder relationships.
  • Expert knowledge of PACS, VNA, enterprise imaging platforms, image exchange technologies, DICOM, HL7, and EHR integrations.
  • Deep understanding of imaging informatics, radiology operations, and healthcare technology ecosystems.
  • Strong strategic planning and technology roadmap development capabilities.
  • Demonstrated ability to lead large-scale enterprise initiatives and complex organizational change.
  • Strong financial acumen, including budget management, capital planning, and ROI analysis.
  • Exceptional leadership and talent development capabilities.
  • Excellent executive communication, presentation, negotiation, and stakeholder management skills.
  • Ability to influence decision-making and build consensus across all organizational levels.
  • Strong analytical, problem-solving, and operational decision-making skills.

Nice To Haves

  • Experience supporting large-scale outpatient imaging operations with scaled locations is strongly preferred.

Responsibilities

  • Develop and execute the enterprise imaging strategy and roadmap for a nationwide network of outpatient imaging centers.
  • Provide leadership and governance for PACS, VNA, enterprise imaging, image exchange, and related imaging technologies.
  • Direct administration, performance, availability, security, and optimization of enterprise imaging systems.
  • Lead large-scale implementations, upgrades, migrations, integrations, and technology transformation initiatives.
  • Partner with clinical, operational, physician, and IT leaders to improve imaging workflows, system utilization, and user experience.
  • Establish enterprise standards, policies, procedures, and best practices for imaging systems and operations.
  • Oversee interoperability and integration efforts involving PACS, RIS, EHR, modalities, image exchange solutions, and third-party applications.
  • Monitor system performance, storage, image distribution, and operational metrics to drive continuous improvement and scalability.
  • Serve as the executive escalation point for critical imaging system issues and ensure timely resolution of operational disruptions.
  • Lead vendor relationships and technology partnerships.
  • Evaluate and implement emerging imaging technologies, automation, and AI-enabled solutions.
  • Ensure compliance with HIPAA, regulatory requirements, cybersecurity standards, disaster recovery plans, and data governance practices.
  • Support acquisitions, new center openings, and organizational growth through enterprise imaging planning and integration.
  • Align imaging technology capabilities with business objectives and patient care goals through cross-departmental collaboration.
  • Lead, mentor, and develop PACS and Imaging Informatics team members.
  • Provide timely, constructive feedback, recognize achievements, and address performance issues.
  • Assess staffing requirements and partner with HR to recruit, hire, and onboard employees.
  • Cultivate a collaborative, patient-first workplace culture focused on engagement and retention.
  • Make strategic decisions aligned with organizational policies and objectives.
  • Direct operational, budgetary, and financial activities within the area of responsibility.
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