PACS Administrator

Community Health Systems•Hattiesburg, MS

About The Position

The PACS Administrator manages the Picture Archiving and Communication System (PACS) to support seamless operation, maintenance, and access to medical imaging within the healthcare facility. The role supports clinical teams by maintaining system integrity, troubleshooting issues, protecting data security and patient privacy, and collaborating with IT, radiologists, vendors, and other stakeholders to optimize system functionality and user satisfaction. The PACS Administrator manages daily system operations, user access, system performance, data storage and retrieval, and integration with other hospital systems. The position also provides user training and support, addresses operational challenges, escalates hardware or software issues to vendors, and supports regulatory compliance and quality improvement initiatives. Other duties may be assigned. Regular and reliable attendance is required, and the employee must comply with all policies and standards.

Requirements

1–2 years of experience in radiologic technology, information systems analysis, or database management.
Proficiency in managing, troubleshooting, and configuring PACS hardware and software systems.
Strong understanding of medical imaging data management principles, including storage, organization, and retrieval.
Knowledge of radiographic technology and applications.
Familiarity with regulatory standards and compliance requirements, including HIPAA and quality assurance.
Effective oral and written communication skills and ability to collaborate across clinical, technical, and vendor teams.
Attention to detail and critical thinking skills to address complex technical and operational issues.
Ability to work independently, prioritize tasks, and meet deadlines.
Strong interpersonal skills for interacting with diverse teams, including healthcare professionals and external vendors.
Ability to handle sensitive information with discretion and professionalism.
ARRT (American Registry of Radiologic Technologists) certification required.
BCLS (Basic Life Support) certification required within 30 days of hire.

Nice To Haves

Licensed Radiologic Technologist.
Certifications in networking and/or database management.

Responsibilities

Manage day-to-day PACS operations, including system maintenance, user access, troubleshooting, and data reconciliation.
Serve as a liaison among the healthcare facility, PACS vendors, radiologists, and other associated parties regarding system updates, stability, and maintenance.
Provide user training and ongoing support for PACS-related applications and processes.
Ensure compliance with regulatory requirements and facilitate quality and process improvement initiatives.
Monitor system performance and escalate hardware or software issues to vendors as necessary.
Investigate operational challenges and identify and propose solutions.
Create, modify, and deactivate user accounts to administer system access.
Facilitate storage, organization, and retrieval of data while ensuring data integrity and timely access to imaging records.
Protect data security and privacy and ensure compliance with healthcare regulations, including HIPAA.
Collaborate with IT and clinical staff to integrate PACS with other hospital systems.
Perform other duties as assigned.
Maintain regular and reliable attendance and comply with all policies and standards.