PACS Administrator I

Eisenhower Health•Rancho Mirage, CA

1d•$28 - $42•Onsite

About The Position

Responsible for RIS/PACS and CPACS maintenance and support of Pictorial Archiving Communication Systems, assigned applications, integration of modalities, deploying PACS workstations and workflows that support Radiology and Cardiology.

Requirements

Associate's degree in Information Technology or healthcare related field or an additional two (2) years of applicable experience in lieu of associate’s degree
Valid CA Driver License
Obtain a relevant IT or Healthcare Certification (DICOM, Radiant, Cupid or other IT related certification) within one (1) year of hire/promotion
Three (3) years of combined experience in healthcare, technology or working at an imaging vendor or five (5) years relevant combined experience in healthcare and technology in lieu of an associate’s degree
Ability to develop new skills and approach change with a positive attitude
Ability to document issues, findings, workflows and owns work assigned
Ability to logically troubleshoot and resolve application and workstation solutions with minimal guidance
Ability to maintain positive interpersonal relations with peers, users and vendors
Ability to teach/train radiology and cardiology staff to application workflows
Effective time management skills as well as organizational and personal skills to work with a variety of people
Excellent communication, oral and written skills
Excellent customer service skills; motivated self-starter
Knowledge of common business applications, MS Office, Visio, IS ticket management systems and general workstation troubleshooting tools
Understands fundamentals of computer software and hardware systems, networking, server design, and operating systems
Understands technical documentation and appropriately seeks input from experienced peers or vendor support

Nice To Haves

Bachelor’s degree in Information Technology or healthcare related field
Relevant technology or Clinical Certification (AART, RN, RT)
Desktop or application support experience and relevant clinical experience

Responsibilities

Supports implementation, monitoring, and maintains day-to-day activities associated with the Picture Archiving and Communication System (PACS) and Radiology Information System (RIS) and Cardiology systems.
Assists radiologists, technologist and staff with hanging protocols, exam filters, dictation system and reporting modules.
Configures connectivity between imaging modalities and PACS. Supports modality imaging software and assist users; able to troubleshoot and resolve issues with minimal guidance.
Installs software and trains physicians and staff on applications and workflows.
Troubleshoots interface errors with Radiology and Cardiology systems.
Proactively seeks to understand the “how and why” processes work.
Troubleshoots incident tickets and works closely with customers and the RIS/PACS team to resolve issues.
Creates and maintains radiology, cardiology and imaging reports.
Learns process improvement processes and applies methods and tools toward work tasks and activities when appropriate.
Monitors performance reports, work queues, error logs to ensure systems are performing optimally. Suggest alternatives for performance improvement.
Ensures effective communication with physicians, other clinical personnel between assigned departments, vendors and IS staff members.
Assists the departments in utilizing the software to support and maximize the operational benefits to achieve best practices.
Supports RIS/PACS/CPACS projects and tasks necessary to complete projects on time and on budget.
Supports Tumor Board conferences and optimizes systems to support privacy and security.
Assures that all necessary documentation (i.e. procedures, processes) are properly completed.
Completes RIS/PACS/CPACS competencies.
Participates in the RIS/PACS OnCall rotation.
Performs other duties as assigned.