The Director, Organizational Change & Transformation builds Delicato’s enterprise change management capability and helps the organization navigate strategic initiatives and business transformation efforts. Reporting to the EVP, Strategic Initiatives and working closely with the PMO, the role develops change management frameworks, assesses organizational readiness and capacity, monitors organizational health and adoption risks, and provides executive leadership with insights on readiness, stakeholder engagement, change saturation, and transformation effectiveness. The Director serves as Delicato’s principal advisor on organizational change, supporting leaders and employees in adopting and sustaining changes that advance company objectives. This is a temporary assignment of approximately 12–18 months. Success is measured by implementing and adopting a company-wide change management framework; establishing readiness and capacity assessments; creating executive organizational-health dashboards and reporting aligned with the PMO; developing change management tools and education integrated into PMO governance; increasing leaders’ ability to sponsor and lead change; and improving adoption and sustainability across strategic initiatives. The role oversees departmental activities and team performance, develops goals and staffing, manages departmental financial objectives, and supports employee development and a safe, constructive, innovative work environment. It leads enterprise change strategy and capability, integrates change practices into project governance, monitors organizational health and adoption, and advises leaders and project teams on stakeholder engagement, resistance management, communication, and adoption strategies. It also partners with Human Resources and Communications to coordinate leadership alignment, communication, stakeholder engagement, and workforce adoption activities. A bachelor’s degree in a relevant discipline and at least seven years of progressive experience in change management, organizational development, transformation consulting, project management, or related disciplines are required. A master’s degree and a Prosci, CCMP, or equivalent enterprise change management certification are preferred. The role is exempt and the stated pay range is $145,509.36–$227,602.32.
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Career Level
Director