Director, Operations Change the Bank Lead,
About The Position
Morgan Stanley is seeking an Operations Change the Bank Project Lead in Core Services. The role operates at the intersection of Change-the-Bank strategy, product ownership, program management, and business analysis, driving operational transformation initiatives across Core Processing and Account Transfers. It is a Team Specialist position at the Director P3 level within Core Services, which performs and manages product-agnostic, centralized operational services across several businesses and products. The position leads subject matter experts and projects within a functional area to transform processes, manage risk, and deliver business outcomes. It coordinates requirements and solutions across operations, business stakeholders, and technology; plans and tracks project work and budgets; and communicates progress, risks, and roadblocks to stakeholders. The role may also coordinate, train, and develop team members. Morgan Stanley’s Baltimore office supports the Firm’s global Technology, Operations, Risk Management, Legal and Compliance, Internal Audit, and Finance divisions. The company describes a collaborative and inclusive culture, opportunities to move across businesses, and a comprehensive employee benefits offering.
Requirements
- Ability to lead by example, work with drive and determination, and put forward challenging views to senior levels.
- Comprehensive knowledge and understanding of the functional area and the team's operational and compliance policies and procedures.
- Ability to operate independently across most day-to-day responsibilities.
- Ability to communicate verbally and in writing with multiple senior-level stakeholders.
- Ability to translate business requirements and business flows into technical requirements.
- Ability to understand whether work is on track and communicate roadblocks.
- Experience managing programs with multiple projects and priorities.
- At least 4 years of relevant experience would generally be expected to develop the skills required for this role.
Nice To Haves
- Experience managing direct reports.
Responsibilities
- Lead subject matter experts within a functional area to transform processes, manage risks, and achieve business deliveries; propose and implement improvements or changes.
- Document key requirements and collaborate on solutions across operations, business stakeholders, and technology.
- Document open questions, risks, assumptions, and issues that may affect project delivery.
- Coordinate work and, where required, train and develop team members, including allocating tasks and contributing to projects.
- Drive the identification, prioritization, and execution of prioritized Change deliverables.
- Engage key stakeholders through reporting and presentations on project deliverables.
- Define project plans, test strategies, and go-live strategies and obtain stakeholder agreement.
- Manage projects and budgets to plan while gaining stakeholder engagement for prioritization.
- Communicate whether work is on track and raise roadblocks.
Benefits
- Medical insurance
- Prescription drug coverage
- Dental insurance
- Vision insurance
- Health Savings Account
- Dependent Day Care Savings Account
- Life insurance
- Disability and other insurance plans
- Paid time off, including sick leave consistent with state and local law
- Parental leave
- 20 vacation days annually
- 10 paid holidays
- 401(k)
- Short- and long-term disability
- Other employee perks
- Potential eligibility for annual discretionary incentive compensation and participation in a business-unit incentive compensation plan, which may include a discretionary bonus
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
