Director, Operations Change the Bank Lead,

Morgan Stanley•Baltimore, MD

11d

About The Position

Morgan Stanley is seeking an Operations Change the Bank Project Lead in Core Services, based in Baltimore. The role works at the intersection of Change-the-Bank strategy, product ownership, program management, and business analysis, driving operational transformation initiatives across Core Processing and Account Transfers. Core Services performs and manages product-agnostic, centralized operational services across several businesses and products. This is a Team Specialist position at the Director P3 level within the Operations division. The role leads subject matter experts in transforming processes, managing risks, and delivering business outcomes. It collaborates with operations, business stakeholders, and technology to define requirements and solutions, and drives prioritized change deliverables through planning, testing, and implementation. The position also coordinates and develops team members, communicates progress and risks to stakeholders, and manages projects and budgets against plan.

Requirements

At least 4 years of relevant experience is generally expected for the skills required for this role.
Comprehensive knowledge and understanding of the functional area and the team's operational and compliance policies and procedures.
Ability to operate independently across most day-to-day responsibilities.
Ability to lead by example, work with drive and determination, and present challenging views to senior stakeholders.
Ability to communicate verbally and in writing across multiple senior-level stakeholder groups.
Ability to translate business requirements and business flows into technical requirements.
Ability to assess whether work is on track and communicate roadblocks.
Experience managing programs with multiple projects and priorities.
Ability to act as a role model and culture carrier across Operations, embracing the Firm's core values.

Nice To Haves

Experience managing direct reports.

Responsibilities

Lead subject matter experts within a functional area to transform processes, manage risks, and deliver business outcomes; propose and implement improvements or changes.
Document key requirements and collaborate on solutions across operations, business stakeholders, and technology, recording open questions, risks, assumptions, and issues that could affect delivery.
Coordinate work and, where required, train and develop team members, allocate tasks, and support project contributions.
Drive the identification, prioritization, and execution of prioritized Change deliverables.
Engage key stakeholders through reporting and presentation updates on project deliverables.
Define project plans, test strategies, and go-live strategies, and obtain stakeholder agreement.
Manage projects and budgets to plan while securing stakeholder engagement for prioritization.

Benefits

Medical insurance
Prescription drug coverage
Dental insurance
Vision insurance
Health Savings Account
Dependent Day Care Savings Account
Life insurance
Disability and other insurance plans
Paid time off, including sick leave consistent with state and local law
Parental leave
20 vacation days annually
10 paid holidays
401(k)
Short- and long-term disability
Potential eligibility for an annual discretionary incentive compensation award and business-unit incentive compensation plan, which may include a discretionary bonus component
Other special employee perks