Director of Wellness and Spa

Boardwalk Ig Management Llc • Yountville, CA

10d • Onsite

About The Position

We are seeking a qualified individual to oversee the daily operations of our exclusive wellness facility. The ideal candidate will ensure seamless guest experiences and uphold our standards of excellence. Key responsibilities include team leadership, service innovation, and financial oversight.

Requirements

• Bachelor's degree in a relevant field (Business, Hospitality, etc.)
• Minimum of 5 years of management experience in wellness or related field
• Proven leadership skills with a track record of team development
• Strong communication and interpersonal abilities
• Deep understanding of wellness industry trends and services
• Proficiency in financial management, budgeting, and pricing strategies
• Commitment to delivering exceptional guest experiences
• Effective marketing skills to attract and retain clientele
• Familiarity with health, safety, and licensing standards
• Flexibility in scheduling, including evenings and weekends
• Relevant certifications and licenses as necessary

Responsibilities

• Lead daily operations to uphold our commitment to guest satisfaction
• Manage financial performance, overseeing budgets and revenue streams
• Implement strategic pricing and promotional initiatives
• Maintain expert knowledge of wellness services and product offerings
• Innovate and update service offerings in line with market demands
• Collaborate with marketing teams to promote wellness services effectively
• Establish and enforce operational policies for quality assurance
• Recruit, train, and guide a skilled team of wellness professionals
• Cultivate a positive team environment that fosters collaboration
• Engage with guests to enhance their wellness journeys and resolve concerns
• Develop strategies to enhance guest retention and drive business growth
• Oversee inventory management and vendor relationships
• Ensure cleanliness, hygiene, and safety standards are met
• Stay informed of industry trends and incorporate best practices
• Ensure compliance with health, safety, and licensing regulations

Benefits

• attractive compensation and benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Manager