Director of Training (Pharmaceutical Sales/Remote)

EVERSANA•Yardley, PA

2d•$150,000 - $170,000•Remote

About The Position

The Director of Training designs, develops, and implements training materials for current and future products and leads learning programs for commercial field teams. The role establishes learning and development objectives that translate business strategy into actionable behaviors, supports employee onboarding and continued skill development, identifies knowledge gaps, evaluates participant competency, and collaborates with sales leadership and cross-functional partners. Training is delivered through onboarding, home-study curricula, live and virtual programs, area and regional meetings, and national sales meetings. The position also oversees learning management and distance-learning technology, vendor partners, and the development of compliant training materials, while supporting presentation-skills training for speakers. The role is eligible for hire in select U.S. locations; the title indicates remote work, and willingness to travel and overnight availability are required.

Requirements

Bachelor’s degree required.
3–5 years of experience in a sales training role within the pharmaceutical or device industry.
Experience delivering training to a variety of audiences in a corporate setting.
Ability to command a strong classroom presence and convert concepts, skills, and knowledge into a learning context for participants.
Strong platform, presentation, and facilitation skills.
Proficiency in Word, Excel, and PowerPoint.
Project management abilities.
Ability to learn new technical, clinical, medical-product, and disease-state knowledge.
Willingness to travel and availability for overnight travel.
Ability to set goals, meet deadlines, and prioritize.
Ability to generate ideas and find solutions.
Ability to work independently and as part of a team.
Team spirit and willingness to help others.
Versatility and flexibility.

Nice To Haves

Pharmaceutical or device experience is noted as a plus.
Experience selling and/or training.
Fundamental knowledge of adult learning principles.

Responsibilities

Design, develop, and implement training materials for current and future products.
Develop and implement advanced learning programs focused on clinical acumen, skill development, strategic partnerships, and account management for field teams.
Establish learning and development objectives and initiatives that turn strategy into actionable behaviors for high-performing commercial field teams.
Support new hires through onboarding, new-hire training, and ongoing skill development in partnership with sales leadership and other departments.
Collaborate with sales, marketing, commercial operations, market access, human resources, and information technology to establish efficient onboarding and accelerate time to competency.
Deploy learning programs through onboarding, home-study curricula, live and virtual training, area and regional meetings, and national sales meetings or POAs.
Assess knowledge gaps within field teams and address them through training initiatives and programs.
Learn new disease-state materials and prepare to train on them promptly.
Evaluate training participants’ competency and provide detailed feedback in a timely manner.
Work with sales management to formulate development plans.
Ensure activities and materials comply with internal regulatory and legal requirements.
Partner with Sales, Medical/Clinical, Legal, Regulatory, and other strategic partners to develop and deliver training.
Collaborate with cross-functional partners to guide and manage the LMS administrator and distance-learning technology for commercial field teams.
Manage vendor partners from selection through content development and deployment.
Collaborate with medical and commercial teams to conduct presentation-skills training for speakers.
Participate in research to support development of future training materials.