Director of Sales Development & Training

Ethos Life

2d • $140,000 - $223,000 • Remote

About The Position

Ethos is seeking a sales leader to build the development system for the next generation of Insurance Sales Agents. The role partners with sales, product, strategy, and operations leaders to develop sales training, coaching, scripts, and strategies across multiple direct-to-consumer sales verticals. The position combines strong sales expertise with the ability to turn effective practices into dynamic training and systems that motivate agents and improve customer experience, agent performance, and manager coaching.

The Director will own script strategy and iteration, AI-powered sales enablement and call insights, testing and experimentation, agent onboarding and development, and manager coaching programs. The role will also bring sales-floor perspectives into product positioning and pricing discussions and communicate product changes to sales teams. Success includes measurable conversion improvements, an adopted AI-enabled performance and script-adherence platform, improved agent ramp time, clear training playbooks, and a structured manager coaching system.

Requirements

• Has built or scaled a sales training or enablement function before.
• Has strong sales acumen and the ability to translate sales expertise into effective training.
• Thinks experimentally about scripts by forming hypotheses, testing, measuring results, and iterating.
• Works closely with sales leaders to shape and execute new strategies.
• Is comfortable taking ownership and making bold decisions about scripts and strategy.
• Is an AI-native builder interested in changing how sales teams are developed and trained.

Nice To Haves

• Experience in a high-velocity, script-driven, or regulated sales environment.

Responsibilities

• Own and improve sales scripts across every direct-to-consumer vertical in partnership with sales leaders and product teams.
• Build AI tools that assist agents in real time during calls to optimize interactions and increase conversion.
• Partner with Sales Strategy and Operations to develop an AI-enabled agent performance tracking suite using transcription analysis and script-adherence tools.
• Run structured pilots and A/B script tests, and build and own tools to measure script adherence and methodology compliance.
• Build onboarding curricula and ramp processes for new agents across all verticals.
• Own remedial training for underperforming representatives and design coaching programs to systematically improve agent performance.
• Develop programs that help managers become effective coaches and establish an Ethos management philosophy.
• Partner with Product and sales leadership to shape sales strategies, product positioning, and what is sold.
• Represent the sales-floor perspective in product pricing discussions and relay product changes to sales teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed