Director Therapy Operations

Encompass Health•Clermont, FL

About The Position

The Director of Therapy Operations leads the organization, development, and supervision of Therapy Operations, ensuring high-quality patient care and adherence to applicable standards. The role supports patients and the local community while contributing to the effective operation of rehabilitation programs. The Director collaborates with staff and marketing, develops relationships with educational institutions, manages operational planning, and advises the CEO on program needs. The position also provides patient care and recognizes the achievements of staff and patients.

Requirements

  • Current state license in Physical Therapy, Occupational Therapy, or Speech-Language Pathology.
  • BLS (CPR) certification, or ability to obtain it within 30 days of hire.
  • Bachelor's degree or higher from an accredited therapy program.
  • At least five years of rehabilitation experience, including two years in a management role.

Nice To Haves

  • Master's or doctorate degree in a professional or management area.

Responsibilities

  • Develop, revise, implement, and communicate policies, processes, and procedures, and hold staff accountable for their roles and responsibilities.
  • Collaborate with the marketing team to educate staff and the community about awareness, prevention, and treatment options.
  • Develop and support clinical affiliations and relationships with educational institutions.
  • Use historical data and emerging trends to forecast operational revenues and expenses.
  • Make recommendations based on internal and external market conditions for potential salary adjustments.
  • Apply knowledge of state, federal, and professional requirements for reimbursement, business standards, legal issues, and documentation to program operations and departments.
  • Educate staff about updates and changes in standards.
  • Advise the CEO on needs for effective program operation and implementation.
  • Provide patient care.
  • Celebrate the accomplishments and victories of staff and patients.

Benefits

  • Affordable medical, dental, and vision plans for employees and their families.
  • Paid time off that accrues over time.
  • Tuition reimbursement and continuing education opportunities.
  • Company-matching 401(k).
  • Employee stock purchase plan.
  • Flexible spending and health savings accounts.
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