Director Therapy Operations

Encompass Health•Clermont, FL

About The Position

The Director of Therapy Operations leads the organization, development, and supervision of Therapy Operations, ensuring high-quality patient care and compliance with applicable standards. The role develops and communicates policies and procedures, supports staff accountability, contributes to community education and clinical affiliations, and uses operational data and market conditions to inform planning. The Director also applies regulatory and documentation requirements to program operations, advises the CEO on operational needs, provides patient care, and recognizes staff and patient accomplishments.

Requirements

  • Current state license in Physical Therapy, Occupational Therapy, or Speech-Language Pathology.
  • BLS (CPR) certification, or ability to obtain it within 30 days of hire.
  • Bachelor's degree or higher from an accredited therapy program.
  • At least five years of rehabilitation experience, including at least two years in a management role.

Nice To Haves

  • Master's or doctorate degree in a professional or management area.

Responsibilities

  • Develop, revise, implement, and communicate policies, processes, and procedures, and hold staff accountable for their roles and responsibilities.
  • Collaborate with the marketing team to educate staff and the community about awareness, prevention, and treatment options.
  • Develop and support clinical affiliations and relationships with educational institutions.
  • Use historical data and emerging trends to forecast operational revenues and expenses, and make recommendations based on internal and external market conditions for potential salary adjustments.
  • Apply knowledge of state, federal, and professional regulatory requirements for program reimbursement, business standards, legal issues, and documentation requirements to program operations and departments.
  • Communicate updates and changes in standards to staff and advise the CEO on needs for effective program operation and implementation.
  • Provide patient care.
  • Celebrate the accomplishments and victories of staff and patients.

Benefits

  • Affordable medical, dental, and vision plans for full-time and part-time employees and their families.
  • Paid time off that accrues over time.
  • Tuition reimbursement and continuing education opportunities.
  • Company-matching 401(k).
  • Employee stock purchase plan.
  • Flexible spending and health savings accounts.
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