Director Therapy Operations

Encompass Health•Fort Worth, TX

About The Position

The Director of Therapy Operations leads the organization, development, and supervision of therapy operations, helping ensure high-quality patient care and compliance with applicable standards. The role contributes to patient care and local community health while working with a supportive, inclusive team and using available equipment and technology. The Director develops and communicates policies and procedures, supports staff accountability, works with marketing on community and staff education, and builds clinical affiliations with educational institutions. The role also uses historical data and emerging trends to forecast revenue and expenses, advises on potential salary adjustments, and applies regulatory, reimbursement, business, legal, and documentation requirements to program operations. The Director communicates changes in standards to staff and advises the CEO about operational needs. Providing patient care is also part of the role.

Requirements

  • Current state license in Physical Therapy, Occupational Therapy, or Speech-Language Pathology.
  • BLS (CPR) certification, or ability to obtain it within 30 days of hire.
  • Bachelor's degree or higher from an accredited therapy program.
  • At least five years of rehabilitation experience, including at least two years in a management role.

Nice To Haves

  • Additional training through a master's or doctorate degree in a professional or management area is preferred.

Responsibilities

  • Develop, revise, implement, and communicate policies, processes, and procedures, and hold staff accountable for their roles and responsibilities.
  • Collaborate with the marketing team to educate staff and the community about awareness, prevention, and treatment options.
  • Develop and support clinical affiliations and relationships with educational institutions.
  • Use historical data and emerging trends to forecast operational revenues and expenses, and make recommendations based on internal and external market conditions for potential salary adjustments.
  • Apply knowledge of state, federal, and professional requirements for program reimbursement, business standards, legal issues, and documentation to program operations and departments.
  • Communicate updates and changes in standards to staff and advise the CEO on needs for effective program operation and implementation.
  • Provide patient care.
  • Recognize and celebrate staff and patient accomplishments.

Benefits

  • Affordable medical, dental, and vision plans for full-time and part-time employees and their families.
  • Paid time off that accrues over time.
  • Tuition reimbursement and continuing education opportunities.
  • Company-matching 401(k).
  • Employee stock purchase plan.
  • Flexible spending and health savings accounts.
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