Director of Staff Education

Achieve Ny•Binghamton, NY

About The Position

The Director of Staff Education provides administrative oversight of ACHIEVE’s staff education and development program and coordinates and implements agency-wide training and staff development activities. The role ensures training meets New York State OPWDD and Waiver regulations, develops training programs and curricula, maintains training records and materials, and oversees instructor and staff-trainer support. The Director also manages the Relias Training Program, evaluates and improves training programs, assesses agency training needs, and represents ACHIEVE in statewide initiatives.

Requirements

  • Five years of progressive experience in staff education, learning and development, organizational development, training operations, or a related function, including leadership of leaders.
  • Proven ability to develop and expand organization-wide learning programs that support measurable outcomes.
  • Expertise in adult learning principles, instructional design, and performance improvement.

Responsibilities

  • Ensure compliance with all NYS OPWDD and Waiver regulations.
  • Develop and implement agency-wide training programs, curricula, policies, and procedures based on regulatory and agency needs.
  • Coordinate agency-wide training and staff development, including scheduling, communications, instructor coordination, training records, and external training resources.
  • Maintain required certifications and conduct training in CPR, First Aid, SCIP, Defensive Driving, Abuse Rights and Reporting, Fire and Safety, New Employee Orientation, and other required areas.
  • Supervise and support staff trainers and instructors, including recruiting, onboarding, scheduling, performance, professional development, and succession planning.
  • Manage instructor credentialing, certification and recertification requirements, and related documentation.
  • Obtain additional certifications as requested by the supervisor.
  • Oversee the Relias Training Program, including course assignments, completion tracking, reporting, and stakeholder coordination.
  • Maintain and update training materials and ensure they are organized and accessible.
  • Evaluate training programs and collaborate with instructors and programs to identify improvements.
  • Assess ongoing agency training needs and recommend appropriate solutions.
  • Represent the agency on statewide initiatives and stay current on training best practices and emerging methods.
  • Develop a network of subject matter experts to support content development and peer learning.
  • Perform additional duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Company-paid life insurance
  • Company-paid disability insurance
  • Voluntary benefits
  • Generous PTO for eligible employees
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