Director of Solutions Engineering

Verisoul•Austin, TX

4d•Onsite

About The Position

Verisoul catches fake accounts, AI bots, and fraud. We distinguish real humans from bots and bad actors for companies like P&G, Qualtrics, Clay, and VSCO. This role is mostly presales, with some post-sale technical implementation. You own pilots from first conversation through signature: integration, data reviews, proving value, the ROI case, and the close. You sit on the Customer Solutions team, report to the CEO, and partner closely with the Director of Customer Success. Making the customer successful enough to sign is your job.

Requirements

6+ years across solutions architecture, solutions/sales engineering, or technical implementation in a customer-facing, sales-oriented role.
Code literacy: read and write Python or JavaScript, and debug customer integrations.
A consultative, customer-centric style. You can sit with a prospect, understand their fraud problem, and design a path to value.
Ownership mindset. You identify problems and then solve them.
Strong communication: explain complex technical concepts clearly, including to non-technical buyers.
Data fluency: SQL or Excel, plus comfort building ROI and impact analyses.

Responsibilities

Own pilots end to end
Run the technical sale. Get them integrated, review the data, prove the value, build the ROI analysis, and help get the deal signed.
Design the right technical setup: Figure out how each customer should implement Verisoul: architecture, integration path, and how our signals map to their fraud, bot, and bad-account problems.
Solve the puzzle: Build a deep understanding of core customer use cases and how Verisoul’s platform actually solves them.
Build partnership integrations: Stand up integrations with partners so customers can get value faster.
Stay close to customers: Work side by side with them through the pilot and, when needed, on post-sale technical implementation.
Partner with the Director of Customer Success on the handoff once the deal is signed.
Make onboarding better: Build tools, automations, and workflows that make it faster and cleaner for the next customer to get live.