Director of Solutions Engineering

Legora • New York, NY

9d • $223,000 - $302,000 • Onsite

About The Position

Legora is seeking a Director of Solutions Engineering to build and lead its global Solutions Engineering team, including people managers and individual contributors. The team helps customers enter pilots quickly and complete technical evaluations smoothly. The director will own technical scoping, relationships with technical champions, responses to IT and security stakeholders, and information security reviews in partnership with internal experts.

The role is hands-on, particularly at the outset: the director will lead strategic opportunities while developing managers, processes, and technical resources to support growth. They will partner closely with Sales and Legal Engineering and own technical readiness and execution throughout pilots. The position is based in New York City, with five days per week in Legora’s Flatiron office and travel as needed.

The director will establish repeatable approaches to technical preparation and pilot execution, develop the team through hiring and coaching, and improve coordination across the customer lifecycle. Success includes faster time to pilot, reliable execution, trusted technical relationships, an accountable organization, and scalable processes.

Legora describes itself as an AI-native legal workspace company serving more than 2,100 customers across over 80 countries. It has teams across Europe, North America, and APAC. The company emphasizes ownership, excellence, direct feedback, and teamwork.

Requirements

• Experience leading solutions engineering or sales engineering teams in a sales environment with comparable deal complexity, buyer profile, and product maturity.
• A strong technical presales foundation, including personally leading discovery, demonstrations, solution architecture, and technical evaluations before moving into leadership.
• A record of developing people through successful hiring, coaching, and promotions, and addressing performance issues.
• Commercial judgment and the ability to understand how technical work advances a buying decision and when to challenge, redirect, or stop an evaluation.
• Ability to explain complex technology in business terms while retaining credibility with technical audiences.
• Experience building scalable team practices and improving processes and assets without unnecessary bureaucracy.
• Ability to influence across functions, work through competing priorities, and translate customer feedback into actionable product discussions.
• Experience leading customer-facing technical teams, including both managers and individual contributors, in an enterprise software environment.
• Hands-on experience in technical scoping, customer technical evaluations, and resolving issues that can delay a pilot.
• Experience navigating enterprise information security reviews and working credibly with IT and security stakeholders on architecture, data handling, access controls, and integration requirements.
• Ability to build relationships with technical champions through clear answers, sound judgment, and reliable follow-through.
• Ability to identify dependencies early, establish ownership, and manage multiple customer evaluations with urgency and precision.
• Ability to step into difficult situations when needed and coach managers and team members to handle matters independently.
• Experience improving the operating practices of a growing team through practical processes, reusable documentation, and cross-functional partnerships.
• Based in New York City and able to work from the Flatiron office five days per week, with travel as needed to support customers and a global team.

Nice To Haves

• Background in AI-native or legal technology companies (strongly preferred).
• Experience with enterprise AI or customers with demanding security requirements.

Responsibilities

• Lead, hire, coach, and develop a global team of Solutions Engineering managers and individual contributors, with plans to grow the team to five times its current size.
• Set performance expectations and develop managers capable of independently leading strong technical execution.
• Own the technical path into customer pilots by establishing consistent approaches to requirements scoping, dependency identification, and technical preparation.
• Build relationships with customer IT, security, and other technical stakeholders and provide clear, accurate answers about Legora’s fit with their environments.
• Coordinate information security questionnaires, documentation, technical discussions, and escalations with internal experts.
• Anticipate technical blockers, assign owners and next steps, and coordinate resolution to keep pilots moving smoothly.
• Personally lead complex technical conversations and escalations in strategic opportunities, then use those experiences to coach the team and improve practices.
• Create repeatable resources and processes, including scoping templates, security response materials, technical documentation, pilot readiness checklists, and escalation processes.
• Partner with Sales and Legal Engineering on pilot plans and technical handoffs for rollout.
• Bring recurring customer issues to Product and Engineering and translate customer feedback into actionable product discussions.
• Maintain clear communication and technical ownership throughout customer evaluations.

Benefits

• Medical, dental, and vision coverage.
• Multiple medical plan options through Aetna and Kaiser Permanente.
• Health Savings Account or Healthcare Flexible Spending Account, depending on plan selection.
• Dental plans through MetLife.
• Vision plans through Vision Care.
• Generous parental leave.
• Free access to Maven Clinic.
• Dependent Care Flexible Spending Account.
• Free One Medical membership for employees and dependents.
• Pre-tax commuter benefits.
• Life insurance and short-term and long-term disability coverage.
• 401(k) with generous company match.
• Unlimited paid time off.
• Voluntary benefits including identity protection, legal coverage, and pet savings programs.
• Company-provided lunch daily.
• Competitive salary and comprehensive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed