Director of Software Solutions - IE&A

ITW • Appleton, WI

18h

About The Position

The Software Solutions Director provides strategic leadership and oversight of a Software-as-a-Service (SaaS) business within the Industrial Equipment and Automation Division. This role offers a unique opportunity to define and scale a new SaaS business to support the welding segment, shaping strategy, building critical capabilities, and driving expansion into a high-growth, evolving market.

Requirements

• Bachelor’s degree in Business, Engineering, Computer Science, or related field
• Minimum of 10 years of experience in SaaS, cloud solutions, or software product management.
• Proven track record of P&L ownership and business growth.
• Experience managing cross-functional teams and internal change initiatives.
• Deep understanding of cloud technologies, SaaS lifecycle, and customer success models.
• Strong strategic thinking, business acumen, collaboration, and problem-solving abilities.
• Comfortable operating in ambiguity and building structure, strategy, and capability to enter a new market.
• Enterprise mindset with ability to understand, anticipate, and respond to customer needs.
• Excellent communication and presentation skills across all levels of the organization.
• Exceptionally self-motivated and results-oriented.
• Supportive coach with ability to attract, develop, and retain a diverse pipeline of great talent.

Nice To Haves

• MBA or advanced degree preferred.

Responsibilities

• Create and lead a new strategic growth platform, software as a service, establishing vision, priorities, and a scalable operating model aligned with organizational goals and emerging market opportunities.
• Identify and develop the core capabilities, talent, and partnerships required to successfully enter and compete in the Saas space.
• Develop and implement long-range and annual plans for the SaaS business unit aligned with organizational goals and market opportunities focused on scalable cloud solutions and financial performance.
• Define and monitor KPIs to ensure business performance, customer satisfaction, and profitability.
• Promote a culture of innovation, agility, and continuous improvement.
• Govern and prioritize future opportunities to drive growth through Software solutions, with a focus on expanding into new and underdeveloped market segments.
• Develop, own and manage the business unit’s P&L, including revenue growth, cost control, and margin optimization.
• Govern innovation initiatives and product lifecycle strategies including development, deployment, and sustainment.
• Collaborate with the system architect and engineering team to ensure scalable, secure, and cost-effective cloud architecture.
• Develop and implement pricing models and sustainment strategies that reflect customer value and ensure profitability.
• Lead a high-performing team of program managers, system architects, engineers, and technical sales professionals.
• Foster a culture of accountability, collaboration, and professional growth.
• Attract, develop, and retain top talent through coaching, mentorship, and career development.
• Partner across other ITW Welding divisions, legal, IT, and external development partners to align on priorities, business objectives and execution.
• Build strong relationships with key customers and partners to drive adoption and satisfaction.
• Champion a customer-first mindset and ensure solutions meet evolving customer needs.
• Support technical sales and applications teams in development, deployment, and post-sales support.
• Drive strategies to support product implementation and utilization in support of customer retention and value realization.
• Foster a culture that promotes safety, diversity, inclusion, and a positive work environment.
• Act as a change agent, challenging the status quo and providing strategic foresight for future growth.

Benefits

• career development and learning opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Director