Director of Solutions & Delivery

Legora AB • New York, NY

1d • Onsite

About The Position

Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. We lean in: ownership over titles, outcomes over intentions. We fight for excellence: high standards, direct, ego-free feedback. We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. We are looking for a Director of Solutions & Delivery to build and lead our global customer-facing technical function. This role will own the lifecycle of technical engagement with customers, from technical discovery and solution design during the sales process through technical implementation and integration. You will build and lead distributed teams of Solutions Engineers and Technical Delivery Managers across the globe, including EMEA and APAC, ensuring Legora delivers a world-class customer experience at every stage. This is both a strategic leadership role and a builder role: you will design the function, define processes, build teams and create the playbooks that enable Legora to scale globally. This is a NYC-based, 5-day in-office role, we believe building together in person drives better outcomes.

Requirements

• 10+ years in Solutions Engineering, Professional Services, or Technical Delivery
• Experience building and leading global technical customer-facing teams
• Strong background in enterprise SaaS implementations and integrations
• Excellent leadership, communication, and cross-functional collaboration skills
• A builder mindset and ability to operate in a fast-paced, high-growth environment

Responsibilities

• Build and lead our global Solutions Engineering and Technical Delivery function
• Hire, mentor, and manage managers and teams distributed globally
• Own the technical lifecycle from pre-sales discovery and solution architecture to implementation and onboarding
• Ensure successful enterprise deployments, including SSO, integrations, and enterprise system connectivity
• Develop scalable technical playbooks, demo frameworks, and implementation standards
• Partner closely with Growth, Product, Engineering, and Customer Success to improve customer outcomes and influence product direction
• Define metrics and processes that enable the function to scale efficiently across regions

Benefits

• Medical, Dental & Vision
• Multiple medical plan options through Aetna and Kaiser Permanente
• HSA or Healthcare FSA (based on plan selection)
• Dental plans via MetLife
• Vision plans via Vision Care
• Generous parental leave
• Free access to Maven Clinic
• Dependent Care FSA
• Free One Medical membership for employees and dependents
• Pre-tax commuter benefits
• Life Insurance + STD/LTD
• 401(K) with generous company match
• Unlimited PTO
• Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed