Director of Program Delivery

Food For The Hungry IncPhoenix, AZ
Remote

About The Position

When you join Food for the Hungry (FH), you embrace God’s calling for your life and engage in work that combines your talents and faith. In the same way that FH is committed to unlocking resilience and flourishing in communities around the globe, we are dedicated to creating a workplace where our team members can thrive and grow. We believe every imaginable problem has a solution and that our contributions make a difference. FH continues to re-imagine impactful solutions to respond to the devastation of poverty globally. FH serves millions of the world’s most vulnerable people, helping them overcome poverty and injustice by collaborating with country offices to build resources, capacity, and resilience. Food for the Hungry turns adversity into impact. FH has harnessed the power of faith for more than 50 years. Our Heartbeat Christian values permeate throughout the organization. Under the overall guidance and supervision of the Chief Programs & Public Resources Officer (CPPRO) this role will lead and provide oversight of the Program Delivery team providing substantive program management and operational support to country offices across Africa, Latin America, and Asia. Providing supervision and mentoring of a team of Portfolio Managers and Coordinators, this role plays a significant role in directly contributing to FH’s mission by coordinating, and delivering technical, management, financial, and administrative assistance to the country and project portfolio. Ensures projects stay on time, scope, and budget, while promoting practice of performance, accountability, and risk management. Leads the coordination of project startups, quality implementation, monitoring and reporting, manage any risk or compliance issues on behalf of the Program Delivery Unit during the project execution phase and efficiently support project closures.

Requirements

  • At least 8 years of experience in project management, international development, and/or regional studies.
  • At least 2 years of experience working in and based in a developing country.
  • Prior experience in a complex, matrixed organization, with the ability to work with country offices as well as home office units.
  • Experience supervising and mentoring staff.
  • A bachelor's degree is required.
  • Proficiency in spoken and written English.

Nice To Haves

  • Work with child sponsorship and other private funds preferred.
  • PMDPro or any other project management certification is an added advantage.
  • French or Spanish speaking is an added advantage.

Responsibilities

  • Lead, direct and manage the Program Delivery unit ensuring effective project management and operational support to Country Offices.
  • Lead the Program Delivery team in a manner that facilitates a high-performance culture, openness, strong relationships, mutual support and respect, and decisiveness.
  • Manage, support and mentor a team of Portfolio Managers and Coordinators to successfully meet performance objectives.
  • Provide leadership on the development and roll out of program delivery standards
  • Provide global leadership on the roll out of strategic initiatives to Country Offices.
  • Global portfolio management, strategic planning, and budgeting for global portfolio of programs and projects across all country offices.
  • Support CPPRO and Regional Directors with operational matters related to effective and efficient program delivery.
  • Liaison between home office, business units, and Country Offices (CO), addressing bottlenecks as required.
  • Compliance coordination with the agreement management, risk and compliance teams.
  • Tracking of Program Delivery based upon the criteria of Scope, Time, Budget and Risk.
  • Financial tracking of monthly expenditure rates for all projects, and reporting to senior leadership.
  • Support Project and/or Country Office start-up and closeouts.
  • Monitor the quality of CO programmatic reporting to donors
  • Provide surge support to COs to support effective and efficient program delivery and address risks or bottlenecks to delivery.
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