Director Techology Program Delivery

Optimum•New York, NY

About The Position

Optimum is a leader in connectivity, providing reliable, high-speed solutions that empower lives, fuel businesses, and drive innovation. The company attributes its success to its product, commitment to its people, and community connections. Optimum seeks resourceful, collaborative, team-oriented, and passionate professionals dedicated to consistent excellence. The Director of Technology Program Delivery is responsible for overseeing the end-to-end delivery lifecycle, from defining committed milestones and resource plans for CPTO supported projects. This role ensures Agile practices and readiness, cross-functional alignment, and system enablement, overseeing a team of program managers, project managers, and Scrum Masters. Consistency in delivery practices and operational excellence is essential, achieved by tracking weekly progress, driving accountability, and ensuring programs remain aligned with business goals while fostering a culture of continuous improvement.

Requirements

Bachelor's degree in business, management or a related field
Minimum ten years of experience in program management, PMO leadership, or portfolio governance, ideally within telecommunications or largescale technology environments
Proven experience leading enterprise level programs with Agile and hybrid delivery models
Strong background in program governance, milestone management, and cross functional coordination
Excellent executive communication and stakeholder management skills
History of budget accountability and decisioning based on forecast
Agile transformation expertise

Responsibilities

Leadership of a team of program managers, project managers, and scrum managers, responsible for delivering key business outcomes through the timely deployment of key programs and capabilities.
Oversee all program communication and stakeholder meetings including weekly cross functional progress reviews, milestone tracking, and performance assessments across the strategic portfolio-functional progress reviews, milestone tracking, and performance assessments across the strategic portfolio.
Define and enact actions to mitigate risk and unblock program barriers, and use judgment to call in executive support before barriers put the program off-track.
Provide recommendations to leadership on project prioritization, sequencing, and alignment with strategic objectives.
Ensure projects remain consistent with corporate goals, quarterly KPIs, and organizational capacity.
Lead the development and tracking of key milestones, committed delivery dates, and required resources to ensure on time, on budget execution. time, on budget execution.
Champion Agile and hybrid delivery models across CPTO, guiding program managers, project managers, and Scrum Masters in applying consistent practices.
Partner with technology & product leaders to coach teams to achieve the optimal Optimum Agile delivery model.
Develop and deliver the “so what” in weekly updates to Technology & Product senior leadership on timelines, risks, dependencies, and delivery health.
Coach teams to identify and deploy the systems, tools, and infrastructure needed for successful program execution.
Lead cross functional meetings and program reviews to ensure alignment with broader business goals and operational readiness.
Track execution performance against initial expectations, identifying gaps, risks, and opportunities for improvement.
Establish a data driven approach to program and project tracking, ensuring transparency and accountability across the organization.
Report detailed performance assessments to the Product & Technology leadership, highlighting successes, challenges, and actionable insights.