Director of Software Engineering - Digital Identity & Credential Protocols

JPMorganChase • Plano, TX

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About The Position

As a Director of Software Engineering at JPMorganChase within Card & Connected Commerce Technology, you will lead a technical area and drive impact across teams, technologies, projects, and departments. You will apply deep knowledge of software, applications, technical processes, and product management to lead complex projects and initiatives, make decisions for your teams, and drive innovation and solution delivery. The role focuses on technical direction and engineering for digital identity and credential protocols, supporting alignment with product, architecture, and security requirements. Product teams retain production delivery and operational ownership.

Requirements

• Formal training or certification in software engineering concepts and 10+ years of applied experience, including 5+ years leading technologists to anticipate and solve complex technical challenges.
• Deep experience implementing digital identity, authentication, federation, or credential exchange capabilities.
• Strong understanding of OAuth 2.0, OpenID Connect, secure token handling, signed assertions, and identity protocol security.
• Practical experience with credential issuance or presentation protocols, digital wallets, or comparable identity-attribute exchange systems.
• Demonstrated delivery of working software, reference architectures, reusable components, and automated tests.
• Experience with cloud-native systems, secure APIs, and software development lifecycle practices.
• Ability to interpret technical specifications and translate requirements into precise architecture, implementation guidance, and technical proposals.
• Experience leading cross-functional technologists and influencing senior product, architecture, engineering, and cybersecurity stakeholders.

Nice To Haves

• Experience with credential issuance and presentation standards, verifiable credentials, selective-disclosure formats, or mobile document standards.
• Experience with Financial-grade API profiles, sender-constrained tokens, FIDO2, or WebAuthn.
• Contributions to industry specifications, open-source implementations, certification programs, or interoperability events.
• Experience delivering identity or credential capabilities in financial services or another regulated environment.
• Experience hiring, developing, or mentoring engineering talent.

Responsibilities

• Set the technical direction and engineering roadmap for identity and credential protocols, aligning priorities with Chase product, architecture, and security requirements.
• Lead technical contributions to industry standards-setting organizations, including specification proposals, implementation feedback, and interoperability testing.
• Develop reference architectures and reference engineering implementations for identity federation, authentication, credential issuance and presentation, and secure API access.
• Define implementation profiles, interface contracts, and message flows connecting identity and credential capabilities with commerce and payment use cases.
• Engineer reusable components and automated tests for protocol behavior, token handling, cryptographic validation, and interoperability.
• Evaluate specifications through prototypes, threat modeling, and analysis of security, privacy, customer experience, and operational tradeoffs.
• Partner with product architects and engineers to support adoption and resolve integration issues, while product teams retain production delivery and operational ownership.
• Maintain traceability between external specifications, Chase requirements, architecture decisions, and engineering implementations.
• Lead cross-functional technical initiatives, mentor technologists, and communicate technical decisions and delivery priorities to senior stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed