Director, Digital Identity Strategy

Visa•San Francisco, CA

2d•$203,800 - $326,100•Hybrid

About The Position

Visa is seeking a Director, Digital Identity Strategy to join its Global eCommerce & Digital Identity Strategy organization. Reporting to the VP, Global eCommerce & Digital Identity Strategy, the Director will define Visa’s long-term role in digital identity across authentication, payments, and adjacent use cases. The role owns the end-to-end identity strategic agenda, including clarifying Visa’s position in the identity ecosystem, identifying revenue and value-creation opportunities, shaping product strategy, influencing standards, and partnering with technology and ecosystem players. Working at the intersection of strategy, product, and partnerships, this leader will determine where Visa should participate, how it can succeed, and which capabilities and products it should bring to the identity space. The position requires at least three days in the office; the Hiring Manager will confirm which days. Work hours vary with department needs, and travel is required 5–10% of the time. The role is performed in an office setting and involves sitting and standing at a desk, communicating in person and by telephone, and frequently using standard office equipment such as telephones and computers. For US roles, the estimated salary range is $203,800–$326,100 per year, which may include potential sales incentive payments where applicable. Salary may vary based on job-related factors, including knowledge, skills, experience, and location. The position may also be eligible for bonus and equity. Visa offers a comprehensive benefits package for which this position may be eligible.

Requirements

At least 10 years of work experience with a Bachelor’s Degree, or at least 8 years with an advanced degree (e.g., Master’s, MBA, JD, MD), or at least 6 years with a PhD.
Strong understanding of digital identity and authentication concepts.
Ability to define strategic points of view, size opportunities, evaluate trade-offs, and translate ambiguity into clear recommendations and roadmaps.
Experience shaping or influencing product strategy in partnership with Product, Technology, and Commercial teams.
Strong executive-level communication skills and ability to develop concise, decision-oriented materials for senior global and regional stakeholders.
Demonstrated success operating in highly matrixed organizations and influencing outcomes without direct authority.
Experience leading and developing small, high-performing teams.
Comfort operating in emerging, fast-evolving spaces and balancing strategic rigor with practical execution.

Nice To Haves

12 or more years of progressive experience at the intersection of identity, authentication, payments, and/or strategy.
Familiarity with ecommerce-related products or platforms.
Exposure to working with large technology platforms and/or participating in industry standards bodies or ecosystem forums.

Responsibilities

Define Visa’s enterprise-wide role and point of view in digital identity across authentication, payments, and emerging identity-enabled use cases.
Identify, size, and prioritize revenue pools and strategic value enabled by identity, including fraud performance and sales conversion.
Translate identity strategy into a coherent multi-year roadmap aligned with Visa’s eCommerce north star.
Shape identity-led products and services for launch over the next 3–5 years, developing product strategies and business cases with Product, Technology, and Commercial teams.
Own the strategic direction of existing identity platforms, including Visa Device Intelligence (VDI) and Identity Graph, and drive increased value and expanded use cases across regions and client segments.
Partner with Product and Commercial teams to evolve positioning, pricing, and go-to-market approaches for identity capabilities and solutions.
Embed identity as a horizontal capability across Visa’s broader product portfolio, including DCAP, Passkeys, and authentication products.
Define Visa’s strategic stance on Verifiable Credentials and clarify implications for Visa’s products and business.
Engage with partners and standards bodies to shape identity standards and secure ecosystem input aligned with Visa’s strategy.
Develop concise executive-level communications and influence senior global and regional stakeholders to drive alignment and decision-making.
Lead and develop small, high-performing teams, including setting direction, coaching talent, and driving delivery.