Director of Software Engineering - Digital Identity & Credential Protocols

JPMorgan Chase & Co.•Plano, TX
•$204,250 - $285,000

About The Position

As a Director of Software Engineering at JPMorganChase within Card & Connected Commerce Technology, you lead a technical area and drive impact across teams, technologies, projects, and departments. You use in-depth knowledge of software, applications, technical processes, and product management to lead complex initiatives, make key decisions for your teams, and drive innovation and solution delivery. The role sets technical direction for digital identity and credential protocols, develops architectures and implementations, and contributes to industry standards. It partners with product architects and engineers to support adoption and resolve integration issues; product teams retain production delivery and operational ownership. The director also leads cross-functional initiatives, mentors technologists, and communicates technical decisions and priorities to senior stakeholders.

Requirements

  • Formal training or certification in software engineering concepts and 10+ years of applied experience, including 5+ years leading technologists to anticipate and solve complex technical challenges.
  • Deep experience implementing digital identity, authentication, federation, or credential exchange capabilities.
  • Strong understanding of OAuth 2.0, OpenID Connect, secure token handling, signed assertions, and identity protocol security.
  • Practical experience with credential issuance or presentation protocols, digital wallets, or comparable identity-attribute exchange systems.
  • Demonstrated delivery of working software, reference architectures, reusable components, and automated tests.
  • Experience with cloud-native systems, secure APIs, and software development lifecycle practices.
  • Ability to interpret technical specifications and translate requirements into precise architecture, implementation guidance, and technical proposals.
  • Experience leading cross-functional technologists and influencing senior product, architecture, engineering, and cybersecurity stakeholders.

Nice To Haves

  • Experience with credential issuance and presentation standards, verifiable credentials, selective-disclosure formats, or mobile document standards.
  • Experience with Financial-grade API profiles, sender-constrained tokens, FIDO2, or WebAuthn.
  • Contributions to industry specifications, open-source implementations, certification programs, or interoperability events.
  • Experience delivering identity or credential capabilities in financial services or another regulated environment.
  • Experience hiring, developing, or mentoring engineering talent.

Responsibilities

  • Set the technical direction and engineering roadmap for identity and credential protocols, aligning priorities with Chase product, architecture, and security requirements.
  • Lead technical contributions to industry standards-setting organizations, including specification proposals, implementation feedback, and interoperability testing.
  • Develop reference architectures and reference engineering implementations for identity federation, authentication, credential issuance and presentation, and secure API access.
  • Define implementation profiles, interface contracts, and message flows connecting identity and credential capabilities with commerce and payment use cases.
  • Engineer reusable components and automated tests for protocol behavior, token handling, cryptographic validation, and interoperability.
  • Evaluate specifications through prototypes, threat modeling, and analysis of security, privacy, customer experience, and operational tradeoffs.
  • Partner with product architects and engineers to support adoption and resolve integration issues, while product teams retain production delivery and operational ownership.
  • Maintain traceability between external specifications, Chase requirements, architecture decisions, and engineering implementations.
  • Lead cross-functional technical initiatives, mentor technologists, and communicate technical decisions and delivery priorities to senior stakeholders.

Benefits

  • Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in the form of cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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