Director of Social Commerce, TikTok Shop
About The Position
MAËLYS is a fast-growing global body care brand, built on a proprietary e-commerce platform, deep consumer insights, and a relentless focus on performance. Millions of women worldwide use our products, which we sell across our brand website, Ulta Beauty, Amazon and TikTok Shop. We are on a mission to become one of the most influential body care brands globally. We are hiring a Director of Social Commerce to strengthen and scale the TikTok Shop channel and support any new social commerce initiatives. This person will have experience managing a TikTok Shop storefront, and will be responsible for overall shop strategy, day-to-day storefront operations, refining and scaling our affiliate strategy, and managing TikTok Shop campaigns and media. This role is perfect for someone who loves everything about TikTok, understands the TikTok Shop ecosystem, and enjoys a fast-paced, collaborative work environment.
Requirements
- Must be New York City-based and able to work in a hybrid model, with 3 days per week in the office.
- Bachelor's degree in Marketing, Communications, Business, or a related field.
- Hands-on experience running or materially contributing to a TikTok Shop channel - creator/affiliate program experience is essential.
- Comfort owning a P&L-style view of the channel: GMV, conversion, AOV, and creator/affiliate ROI.
- A sharp, diagnostic approach - able to look at an existing channel, identify what's underperforming, and act on it quickly.
- Comfortable in a fast-moving, metrics-driven environment with high ownership.
Nice To Haves
- Experience with livestream/LIVE commerce and Shop Ads (Spark Ads / Video Shopping Ads) is a strong plus.
Responsibilities
- Own & scale our TikTok Shop business strategy and commercial calendar
- Drive GMV and conversion and own the TikTok Shop P&L with robust analysis of performance data to measure profitability, successes and opportunities strategy: drive GMV, conversion, media planning and growth against clear KPIs, in a brand building way
- Build, scale, and grow our TikTok Shop affiliate program to drive a robust amount of always-on content. You'll have a dedicated coordinator supporting execution, while owning the strategy and results.
- Storefront and catalog management: listings, pricing, promotions, and inventory sync.
- Livestream strategy and execution (TBC), plus Video/Live Shopping Ads.
- Identifying and fixing underperforming parts of the current channel setup, not just maintaining what exists.
Benefits
- Stock Options.
- Yearly Bonus Plan – Opportunity for annual performance-based bonus to recognize and reward your hard work.
- Generous Paid Time Off (PTO) – Including vacation days, holidays, and special wedding leave.
- 401(k) with Matching – Plan for your future with our competitive 401(k) matching program.
- Comprehensive Insurance – Choose from medical, dental, and vision plans tailored to support your health needs.
- Flexible Work Options – Flexible office hours and remote work opportunities.
- Individual learning budget - Supports your professional growth and enhances your skills and knowledge.
- Wellness Program – Access to fitness and wellness resources to support a healthy lifestyle.
- Employee Events & Celebrations – Enjoy team-building events, seasonal celebrations, and thoughtful gifts throughout the year.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
