Director of Slot Performance - EMEA

Tangam Systems

2d • Remote

About The Position

Tangam Systems is a rapidly growing company that is at the cutting edge of developing data analytics and visualization software. Our clients range from Fortune 500 businesses to some of the best known brands in the resort industry, including operators in United States, Macau, Australia, Philippines, Cambodia, New Zealand, Canada, the UK, and across Europe. Our Table Games Yield Management (TYM) and Slots Optimization & Data Analytics (SODA) products help casino resorts optimize their gaming operations in order to increase profitability and enhance the patron experience. Our next generation business intelligence software products take the complexity out of data analytics and makes data understandable and actionable to ordinary users. Our patented products have won numerous industry awards and recognitions. We continue to push the envelope on what is possible in the area of data analytics software, and we are always seeking new talent to join us on our exciting journey.

Fast forward two years… We’d like to thank you for your contributions in helping casino operators across Europe, the Middle East, and Africa (EMEA) adopt data-driven slot optimization strategies that materially improved gaming floor performance and profitability. Drawing on your operational expertise in slot operations, analytics, and gaming floor optimization, you helped clients make smarter decisions around slot product mix, floor layout, pricing, budgeting, and performance management. Using Tangam’s slot optimization platform, you supported operators in improving key performance metrics including coin-in, theoretical win, RTP, handle pulls, and time-on-device — all aligned to local player behavior, operational goals, and market conditions. Your ability to combine operational credibility with strong analytical thinking helped transform how operators approached slot floor management and data-driven decision-making across the region. The strong relationships you built with clients, stakeholders, and industry leaders contributed directly to Tangam’s continued growth and reputation throughout EMEA.

Requirements

• Senior-level slot operations or slot analytics (ideally managing large-scale estates).
• Deep understanding of KPIs: Coin-In, Theo Win, RTP, Handle Pulls, and Floor Utilization.
• Strong preference for candidates with operational experience within the EMEA region.
• Expert at using BI tools (Tableau, SAS, Excel) to turn raw data into a compelling operational story.
• High mobility; 35% travel throughout EMEA.
• Must be eligible for international gaming licensure.
• This role is specifically intended for professionals with hands-on experience in land-based slot operations and slot floor optimization. Relevant experience may come from either: Casino operator environments, or Gaming industry vendors/suppliers working directly with slot operations, slot analytics, slot product performance, or gaming floor optimization teams. This is not a digital marketing, mobile gaming, user acquisition, or general analytics role.

Nice To Haves

• Degree in Business, Finance, or Hospitality (Asset).
• Fluency in French and/or Spanish (Strong Asset).

Responsibilities

• Drive profitability through data-backed decisions on product mix, layout, machine placement, and pricing (RTP/Handle Pull/Time-on-Device).
• Conduct deep dives into machine performance, including Leased vs. Owned vs. WAP analysis and budgeting strategies.
• Translate complex slot data into actionable, daily recommendations for operator leadership.
• Use EMEA market insights to help shape Tangam’s product roadmap and software features.
• Deliver high-level performance reviews and workshops to senior leadership across diverse cultures.
• Provide technical credibility for business development through expert-led demos and strategic discussions.

Benefits

• We are committed to providing an inclusive work environment that welcomes diversity and supports accessibility across the organization. If you require accommodation at any time during the recruitment process, please let us know by contacting us at [email protected].

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree