Supervisor, Slot Performance

Hard Rock Hotel & Casino Ottawa
Onsite

About The Position

Under the direction of the Slot Performance Manager, the incumbent will assist and support the manager with operational responsibilities.

Requirements

  • High School Diploma/GED
  • Four to six years of experience in slot operations in a similar position preferred, or an equivalent combination of education and/or work experience.
  • Knowledgeable about all casino slot games.
  • Excellent communication and time management skills.
  • Should be an effective trainer.
  • Will be expected to train employees properly in slot operations.
  • Must possess basic mathematical skills which include: Addition, Subtraction, Multiplication and Division specific to position responsibilities.
  • Ability to compute discounts and percentages.
  • Basic computer skills required.
  • Proficient with keyboard, mouse, reading computer/machine screens, and operating handheld validation units.

Responsibilities

  • Currency and ticket accountability
  • Balance cash drawer
  • Employee development
  • Staffing and scheduling
  • Management of all procedures and processes that support the slot operations
  • Maintain the highest level of standards of guest player services
  • Additional duties may be appointed by slots manager

Benefits

  • Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
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