Director of Casino Operations Optimization - EMEA

Tangam Systems

2d • Remote

About The Position

Tangam Systems is a rapidly growing company that is at the cutting edge of developing data analytics and visualization software. Our clients range from Fortune 500 businesses to some of the best known brands in the resort industry, including operators in United States, Macau, Australia, Philippines, Cambodia, New Zealand, Canada, the UK, and across Europe. Our Table Games Yield Management (TYM) and Slots Optimization & Data Analytics (SODA) products help casino resorts optimize their gaming operations in order to increase profitability and enhance the patron experience. Our next generation business intelligence software products take the complexity out of data analytics and makes data understandable and actionable to ordinary users. Our patented products have won numerous industry awards and recognitions. We continue to push the envelope on what is possible in the area of data analytics software, and we are always seeking new talent to join us on our exciting journey.

Requirements

• 5+ years in senior casino operations or with a gaming vendor.
• Deep knowledge of Slots and Table Games KPIs (Win/Drop/Hold, Coin-In, Theo, and RTP).
• Proven track record in labor scheduling, floor placement, and yield management.
• Proficient in translating data into narratives using Excel and BI tools (Tableau, SAS, etc.).
• Comfortable presenting to and influencing executive-level audiences.
• Ability to travel 25% throughout the EMEA region.
• Must be eligible for international gaming licensure.
• This role is specifically intended for professionals with hands-on experience in land-based casino operations across slots and/or table games.
• Relevant experience may come from either: Casino operator environments, or Gaming industry vendors/suppliers working directly with casino operations, analytics, optimization, slots, or table games teams.
• This is not a digital marketing, mobile gaming, user acquisition, or general analytics role.

Nice To Haves

• Degree in Business/Finance
• fluency in French or Spanish

Responsibilities

• Use Tangam software to optimize table spreads, slot product mix, labor deployment, and pricing strategies (RTP/Hold %) to drive yield and floor utilization.
• Translate complex gaming data into actionable "day-to-day" strategies for casino leadership.
• Represent the EMEA market by providing feedback to the product team, ensuring the software roadmap aligns with regional operator needs.
• Conduct high-level performance reviews and workshops for C-suite stakeholders across diverse jurisdictions.
• Mentor junior staff and contribute to industry case studies and best-practice content.
• Provide technical credibility during sales demos and strategic discussions with prospective clients.

Benefits

• We are committed to providing an inclusive work environment that welcomes diversity and supports accessibility across the organization. If you require accommodation at any time during the recruitment process, please let us know by contacting us at [email protected]

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree