Director of Sales | Courtyard San Diego Downtown Little Italy

Schulte Hospitality Group•San Diego, CA

12d

About The Position

Schulte Hospitality Group is seeking a dynamic, service-oriented Director of Sales for the Courtyard San Diego Downtown Little Italy. The role leads hotel sales efforts, supports the sales team, develops customer loyalty, and pursues new and repeat business. It requires knowledge of hotel operations and company sales policies, along with the ability to use market, revenue, and competitor analysis to identify opportunities and guide pricing and sales strategies. The Director of Sales also oversees sales and marketing planning, team goals, and the tracking of program and advertising return on investment.

Requirements

Minimum of 5 years of progressive hotel sales experience with leadership responsibilities.
Strong analytical skills relating to hotel revenue impact.
Ability to communicate effectively verbally and in writing.
Strong interpersonal skills.
Strong understanding of revenue management principles.
Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
Ability to travel as needed.
Flexible work hours that may include evenings, weekends, and holidays.

Responsibilities

Maintain and promote a teamwork environment through positive leadership and clear communication with coworkers.
Provide pricing and guidance recommendations to sales staff and review and approve special corporate negotiated rates.
Develop a working knowledge of hotel operations, including food and beverage, guest services, and reservations.
Develop knowledge of and ensure adherence to company sales policies and standard operating procedures.
Grow customer loyalty and account share by delivering service excellence throughout each customer experience.
Provide guidance for the annual RFP season to National Sales, with assistance from the General Manager and/or Regional Director of Sales and National Sales.
Ensure solicitation, closing, and customer communications are completed and documented for the team.
Identify and pursue new and repeat business through prospecting calls, visits, site tours, lunches, and networking events.
Maintain market awareness to anticipate revenue opportunities and establish proactive strategies.
Analyze sales and revenue management reports to identify trends and future demand opportunities; monitor pricing, MAR, and other minimums against inventory, sales and revenue strategies, and market demand.
Participate in forecasting revenue and expenses.
Conduct ongoing competitor price and product analysis to guide rate positioning and product offerings.
Conduct weekly and monthly share analysis to measure hotel market performance against competitors and implement strategies with the Regional Director of Sales, Regional Director of Revenue Management, and General Manager.
Recommend and implement new hotel sales programs and accurately track return on investment.
Initiate collateral and online marketing efforts, including printed sales collateral, direct mail, discount promotions, email marketing, and website presence, and track the return on advertising and marketing spend.
Prepare annual marketing, business, and budget plans.
Set and monitor team member goals, including weekly sales activities and monthly, quarterly, and yearly room-night and revenue goals.
Abide by Prime Time Selling hours.
Perform other job-related duties as assigned.

Benefits

Daily Pay, allowing associates to get paid today for work today.
Free telemedicine and virtual mental health care access for all associates starting on day one.
Multiple health insurance and life insurance options.
401(k) plan with company match.
Paid parental leave.
Paid time off for eligible associates, in accordance with company policy.
Holiday pay.
Pet insurance.
Employee Assistance Program.
Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.
Flexible work environment.
Career growth opportunities.