Revenue Operations Manager

three+one

18d • $150,000 - $170,000

About The Position

three+one is seeking a proactive Director of Revenue Operations to serve as the strategic and hands-on engine behind its go-to-market organization. Reporting to the Chief Revenue Officer (CRO), this role is the CRO’s primary operational and analytical partner across Marketing, Sales, Account Management, Client Services, and Finance, and owns the systems, data, reporting, and processes that connect those functions.

This is a team-of-one position. The Director leads through influence and sound judgment while building and executing solutions directly, including hands-on HubSpot administration. The role may be based in the Rochester, New York office or worked remotely within the United States. Travel is expected to be up to 5%. The anticipated base salary is $150,000–$170,000 annually, plus performance-based variable compensation, with details to be shared with finalists.

Requirements

• Bachelor’s degree and a minimum of eight years of relevant experience in Revenue Operations, Sales Operations, GTM Operations, or a closely related function.
• Expert-level HubSpot experience, including hands-on administration of workflows, custom properties, pipeline configuration, reporting, and integrations.
• Demonstrated experience owning a Revenue Operations function, including strategy, systems, processes, and operating infrastructure.
• Advanced analytical skills and hands-on experience building revenue models, forecasting methodologies, executive reporting, and pipeline analytics.
• Proven experience improving CRM data quality and pipeline discipline across sales teams.
• Proven experience partnering across Marketing, Sales, Account Management, Client Services, Product, and Finance.
• Strong business judgment and ability to prioritize independently based on revenue impact.
• Ability to influence senior stakeholders and drive decisions and follow-through without direct authority.
• Self-starter comfortable working as a team of one, building rather than delegating, and taking initiative.

Nice To Haves

• Experience as a primary or sole Revenue Operations owner.
• Experience supporting a B2B organization within SaaS, fintech, financial services, or another technology-enabled environment.

Responsibilities

• Serve as the CRO’s primary operational and strategic partner across go-to-market functions, identifying opportunities, performance gaps, and emerging risks and building solutions.
• Own HubSpot administration and configuration, including workflows, custom properties, deal stages, reports, dashboards, integrations, and other revenue tools.
• Own pipeline health and data quality by defining stage criteria, supporting accurate records and consistent CRM usage, flagging stalled opportunities, and reinforcing forecasting discipline; escalate gaps to the CRO and sales leadership.
• Partner with the CRO to translate company growth and go-to-market objectives into revenue plans, forecasting models, ARR projections, and capacity analyses.
• Lead revenue analytics and executive reporting, including dashboards, financial and revenue models, board reporting support, and alignment between Revenue and Finance on key metrics.
• Support territory and account planning through market analysis, customer segmentation, district tiering, and opportunity prioritization.
• Partner with Client Services and Account Management to build processes, tracking, and reporting for identifying and converting expansion opportunities within existing accounts.
• Drive cross-functional alignment among Marketing, Sales, Account Management, Client Services, Product, Partnerships, and Finance through shared definitions, processes, and feedback loops across the customer journey.
• Diagnose operational friction across the revenue lifecycle, identify root causes, implement improvements, and document standards and governance.
• Own the systems and process side of sales enablement, including onboarding workflows, sales process documentation, and tool training, in partnership with Sales, Marketing, and Product.

Benefits

• Competitive salary and benefits, including health, dental, vision, basic life, and SDBL.
• 401K plan.
• Flexible PTO, sick leave, and paid holidays.
• Cell phone reimbursement.
• Flexible benefits package supporting employees and their families.

What This Job Offers

• Job Type: Full-time
• Career Level: Director