Director of Restaurant Systems

Artisanal Brewing Ventures • Charlotte, NC

5d

About The Position

The Director of Restaurant Systems manages, maintains, analyzes, and optimizes operational data across point-of-sale (POS), restaurant inventory control, and back-of-house (BOH) kitchen data platforms. The role supports food cost analysis, recipe management, business analytics, and the integrity of operational systems across all taproom locations. It reports to the EVP Retail Operations and has no direct supervisory responsibilities.

The position is full-time and salaried, typically works Monday through Friday during standard business hours, and may require additional hours during month-end, inventory counts, or other business-critical periods. The role primarily takes place in a clerical office setting using standard office equipment. No travel is required according to the Work Environment section; the hours section separately states up to 20% travel.

Requirements

• 5–7 years of experience managing or supporting restaurant POS systems.
• Strong understanding of BOH restaurant systems and kitchen management databases.
• Advanced knowledge of food inventory control, purchasing, and invoicing processes.
• Strong analytical and problem-solving skills and exceptional attention to detail.
• Strong project management and organizational skills, with the ability to manage multiple priorities and deadlines.
• 5+ years of strong proficiency with Microsoft Excel and data management applications.

Nice To Haves

• Experience in restaurant operations, franchise operations, or food service technology environments.
• Familiarity with inventory management, purchasing, and food costing software.
• Kitchen management experience, such as in an Executive Chef or Sous Chef position.
• Experience with systems integration, data mapping, and database management, including Compeat or Toast.

Responsibilities

• Review food and sales mapping daily and ensure data accuracy across operational systems.
• Process and validate invoicing data and align it with inventory and purchasing systems.
• Manage and maintain menu item data, including product setup, pack sizes, inventory tracking, and pricing.
• Create, update, and finalize restaurant recipe cards, ensuring accuracy and consistency across locations.
• Identify and resolve discrepancies among POS, inventory, invoicing, and kitchen management systems.
• Analyze operational data to identify trends, opportunities, and inefficiencies, and provide actionable insights to support profitability and decision-making.
• Coordinate system enhancements and vendor relationships to maximize system performance and functionality.
• Partner with stakeholders to provide data-driven analysis and performance reporting in support of business objectives.
• Conduct post-month-end reporting and review to ensure system compliance.

Benefits

• Competitive compensation.
• Exceptional health benefits with no waiting period to enroll.
• Paid family leave.
• Flexible schedules and generous paid time off.
• Product discounts.
• Opportunities for growth across five brands.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed