Director of Recruitment (Commercial Brokerage)

Bisnow•Phoenix, AZ

10d

About The Position

The Director of Talent, Recruitment & Development is a high-impact, revenue-adjacent leadership role at a specialized commercial real estate brokerage focused exclusively on hospitality investment sales. The role is responsible for designing and scaling the company’s agent recruitment engine and national recruitment strategy, building a consistent pipeline of high-caliber agents, and accelerating new hires’ ramp to productivity. It is a strategic builder position rather than a traditional HR or brokerage production role. The Director will also help retain top performers and establish the systems, training infrastructure, and standards that form the company’s talent development foundation. The role owns sales agent recruiting and pipeline development, candidate database development and CRM management, agent onboarding and time-to-production, agent retention and engagement, company training and materials, and talent, recruitment, and training performance metrics. Phoenix is preferred, with remote work considered for candidates outside Arizona. Travel may be required, up to 15% if the role is remote.

Requirements

At least 5 years of experience in talent sourcing, recruiting, or lead generation within commercial real estate.
Experience recruiting within commercial real estate brokerage, investment sales, and related professional services.
Experience delivering onboarding and training programs for new employees.
Strong research, sourcing, and talent-mapping skills.
Excellent written and verbal communication skills.
Ability to manage multiple markets, searches, and candidate pipelines simultaneously.
High attention to detail, strong organization, and follow-through.
Proven ability to build relationships and engage passive candidates.
Ability to travel as needed, up to 15% if the role is remote.
Must be authorized to work in the U.S.

Nice To Haves

Experience recruiting for hospitality investment sales brokerage.
Familiarity with Salesforce, LinkedIn Recruiter, ZoomInfo, and other recruiting platforms and sourcing tools.
Understanding of commercial real estate brokerage models, competitive landscapes, compensation structures, and industry terminology.
Experience supporting high-growth organizations and scaling recruiting functions.

Responsibilities

Lead full-cycle recruiting efforts to attract and hire commercial real estate brokerage talent across multiple markets.
Develop and execute sourcing strategies to identify, engage, and build relationships with high-performing brokers and industry professionals.
Conduct market research, talent mapping, and competitive analysis to identify recruiting opportunities and strengthen hiring pipelines.
Build and maintain a talent pipeline by proactively identifying and nurturing prospective candidates before hiring needs arise.
Track market movement, broker transitions, and emerging talent to develop a sustainable pipeline of future hires.
Manage candidate outreach, screening, interview coordination, and offer processes.
Partner with leadership to understand hiring needs, growth objectives, and market expansion plans.
Maintain and track recruiting activity, candidate pipelines, and hiring metrics in Salesforce and other recruiting platforms.
Create and own onboarding efforts to support new hires’ transition into the organization.
Develop and deliver internal training programs, including onboarding curriculum, role-specific training, certification standards, and ongoing education content.
Ensure training aligns with operational, legal, and brand standards, including compliance with national agent requirements.
Serve as a brand ambassador by promoting the company’s culture, growth opportunities, and value proposition to prospective candidates.
Own internal sales training, including agent onboarding curriculum, role-specific training tracks, certification standards and completion requirements, and ongoing education and performance enablement content.