Director of Graduate Recruitment

Elon University•Charlotte, NC

2d•Onsite

About The Position

The Director of Graduate Recruitment leads a team working with graduate admission and program staff to coordinate recruitment, admissions review, and matriculation checklists for Elon’s graduate and professional programs, excluding the Law program. The position directly supervises Assistant Directors of Graduate Admissions responsible for student-facing recruitment and admissions activities. It manages graduate admissions processes, team operations, recruitment and engagement strategy, communications, and professional development, while contributing to thought leadership in admissions and higher education. The role is based at the Queens Campus in Charlotte and is a staff, full-time position requiring 40 hours per week. Employees are expected to support an active, inclusive residential campus community through relationships, mentoring, collaboration, campus engagement, and professional development focused on diversity, equity, and inclusion.

Requirements

Bachelor’s degree in a relevant field of study.
At least 8 years of relevant work experience.
Progressively responsible experience in higher education admissions settings.
Experience managing territory travel and a budget.
Experience with admissions file-review training, rubric development, and holistic admissions.
Knowledge of industry-specific hiring trends and disparities.
Knowledge of the industry-specific higher education landscape.
Knowledge of holistic admissions best practices.

Nice To Haves

Experience with strategic leveraging and managing or developing professional staff is strongly preferred.
Master’s degree in business, management, leadership, sales, higher education, or a related field is strongly preferred.
10 years of experience preferred.
Experience with highly competitive graduate programs; health sciences experience is preferred.
Experience with mission-driven, small-cohort programs is preferred.
Experience with Slate is preferred.
Professional admissions membership or affiliation preferred, including NAGAP, AACRAO, NACAC, NACUBO, GNAP, or other relevant industry-specific affiliations.

Responsibilities

Manage the graduate admissions review process for graduate-level programs offered through central campus.
Coordinate the processing and equitable review of graduate applications.
Generate and maintain standards for graduate admissions file evaluation.
Serve on admissions committees to determine cohorts.
Collaborate with the Dean and program admissions committees to review admissions rubrics and criteria, assess their ability to predict applicant success, and incorporate industry best practices and regulatory requirements.
Train admissions staff to support recruitment efforts and strategy; oversee program-specific and discipline-specific events; and develop the team’s customer service capabilities.
Explore and use new and emerging technologies, including AI and Slate, to innovate and advance the divisional mission.
Develop and maintain program-specific customer service and engagement standards.
Coordinate training for all participants in the admissions review process.
Collaborate with the admissions operations team to identify business processes for accurate data in CRM and integrated systems, and contribute process solutions that maintain an evergreen, nimble data structure.
Set direction and standards for follow-up and automated communication flows, including global admissions communications sequences.
Manage direct reports’ workload, territory assignments, and professional development; generate training modules as needed and cross-train the team.
Manage talent acquisition as needed.
Create an editorial calendar of events to promote recruitment, engagement, and graduate program enrollment.
Identify staff resources to lead program-, discipline-, and institution-level events supporting admissions initiatives.
Lead general-awareness events for prospective students, community members, and advisor or influencer audiences to increase awareness of graduate programs.
Identify recruitment priorities and allocate team resources to high-importance engagement opportunities.
Evaluate annual competitor-analysis presentations for the team and stakeholders.
Contribute to validating information published in print and online for promotion.
Contribute to admissions and higher-education awareness through thought leadership and speaking engagements.
Attend professional development conferences.
Assume additional duties as assigned by the supervisor.
Participate in activities that foster an active, engaged, and inclusive campus community and support diversity, equity, and inclusion through relationships and mentoring.