Director of Graduate Recruitment

Elon University•Charlotte, NC

1d•Onsite

About The Position

The Director of Graduate Recruitment leads a team coordinating recruitment, admissions review, and matriculation checklists for Elon's graduate and professional programs, excluding the Law program. The role directly supervises the Assistant Directors of Graduate Admissions who handle student-facing recruitment and admissions activities. The director manages graduate admissions processes and staff, establishes admissions evaluation and customer-service standards, supports equitable application review, and collaborates with deans, program committees, and admissions operations. The position also develops recruitment and engagement strategies, oversees events and communications, uses technology to improve processes, manages direct reports' workloads and professional development, and contributes to admissions-related thought leadership. Employees are expected to support an engaged, inclusive residential campus community through relationship-building, mentoring, collaboration, and participation in campus and professional development activities.

Requirements

Bachelor's degree in a relevant field of study.
At least 8 years of progressively responsible experience in higher education admissions settings.
Experience managing territory travel.
Experience managing a budget.
Experience with admissions file review training, rubric development, and holistic admissions.
Knowledge of industry-specific hiring trends and disparities.
Knowledge of the industry-specific higher education landscape.
Knowledge of holistic admissions best practices.

Nice To Haves

Experience with strategic leveraging and managing or developing professional staff.
Master's degree in business, management, leadership, sales, higher education, or a related field.
10 years of experience.
Experience with highly competitive graduate programs, preferably in health sciences.
Experience with mission-driven, small-cohort programs.
Experience with Slate.
Professional admissions membership or affiliation, such as NAGAP, AACRAO, NACAC, NACUBO, GNAP, or another relevant industry-specific association.

Responsibilities

Manage the graduate admissions review process for graduate-level programs offered through central campus.
Coordinate the processing and equitable review of graduate applications.
Generate and maintain standards for graduate admissions file evaluation.
Serve on admissions committees to determine cohorts and collaborate with deans and program committees to review admissions rubrics and criteria.
Assess whether admissions rubrics and criteria predict applicants' ability to succeed in graduate programs while incorporating industry best practices and regulatory requirements.
Train admissions staff to support recruitment efforts and strategy, oversee program- or discipline-specific events, and develop the team to provide excellent customer service.
Explore and use new and emerging technologies, including AI and Slate, to innovate and advance the division's mission.
Develop and maintain program-specific customer service and engagement standards.
Coordinate training for all participants in the admissions review process.
Collaborate with admissions operations to identify processes needed for accurate data in the CRM and integrated systems.
Contribute to process solutions that maintain an evergreen, nimble data structure and establish standards for follow-up and automated communications.
Manage direct reports' workloads, territory assignments, and professional development.
Develop training modules, cross-train the team, and manage talent acquisition as needed.
Create an editorial calendar of events promoting graduate recruitment, engagement, and enrollment.
Identify staff to lead program-, discipline-, and institution-level admissions events.
Lead general awareness events for prospective students, community members, and advisor or influencer audiences.
Identify recruitment priorities and allocate team resources to high-importance engagement opportunities.
Evaluate annual competitor-analysis presentations for the team and stakeholders.
Generate standards for global admissions communication sequences and contribute to validating promotional information published in print and online.
Contribute to admissions and higher education awareness through thought leadership and speaking engagements.
Attend professional development conferences.
Assume additional duties as assigned by the supervisor.
Support an inclusive and engaged campus community through relationships, mentoring, collaboration, professional development, and participation in university activities.