Director of Recruitment and Retention

City of New York•New York City, NY

6h•Onsite

About The Position

The New York City Department of Design and Construction (DDC), Division of Human Resources and Staff Development (HRSD), is seeking a Director of Recruitment and Retention to lead the agency’s recruitment and retention efforts and support a high-quality, sustainable workforce. HRSD provides comprehensive employee services and support while promoting communication, transparency, collaboration, and professional growth. The Recruitment and Retention unit develops and implements responsive, innovative, and effective strategies, policies, and processes to meet agency workforce needs. Reporting to the Associate Commissioner of Human Resources and Staff Development, the Director will help shape the agency’s workforce and culture, promote career development, strengthen recruitment and retention practices, and advance strategic HR initiatives. The role works closely with agency leadership, hiring managers, HRSD staff, and external partners to attract, develop, and retain talent. The position is full-time, 35 hours per week, and is based at 30-30 Thomson Avenue, Long Island City, NY 11101. Applicants must be permanent in the Administrative Community Relations Specialist title or have taken and passed the open-competitive examination list (exam #6002). Applicants must include a Notice of Results or indicate permanent status in the title; candidates who do not meet these civil service criteria will not be considered for an interview. The posting specifies education and experience pathways for the underlying Administrative Community Relations Specialist title, including a high school diploma or equivalent and at least two years of full-time broad administrative or policy-making experience; other education and experience combinations are described in the qualifications.

Requirements

Must be permanent in the Administrative Community Relations Specialist title or have taken and passed the open-competitive list, exam #6002.
Applicants must include a copy of their Notice of Results or indicate that they are permanent in the title.
The underlying title qualification pathways include a baccalaureate degree and four years of satisfactory full-time community liaison, community organization, or community relations experience, including at least two years in a broad administrative or policy-making capacity; or a high school diploma or equivalent and eight years of such experience, including at least two years in a broad administrative or policy-making capacity; or an equivalent combination of education and experience.
All candidates must have a four-year high school diploma or equivalent and two years of full-time broad administrative or policy-making experience as described in the qualifications.
Must meet the applicable education and experience substitution rules stated for the underlying title; undergraduate and graduate credits may substitute for certain community relations experience, but not for the required two years of broad administrative or policy-making experience.

Responsibilities

Lead and oversee agency-wide recruitment and retention strategies, including creative, cost-effective, and no-cost approaches to attracting qualified candidates in a budget-constrained environment.
Use job boards, advertising, career fairs, professional networks, social media, online platforms, and other channels to expand the candidate pipeline.
Oversee submission and coordination of new-hire and promotional personnel actions with oversight agencies, including DCAS and OMB, ensuring timely and accurate processing.
Plan, coordinate, and execute DDC’s annual Summer Internship Program, including recruitment, outreach, hiring coordination, and program activities.
Partner with hiring managers and agency leadership to develop targeted recruitment plans aligned with workforce plans, staffing needs, organizational priorities, and applicable policies and procedures.
Lead recruitment event planning and logistics for career fairs, hiring halls, hiring pools, interview events, networking opportunities, agency tours, and other initiatives.
Develop and coordinate recruitment marketing and outreach through social media, college and university partnerships, professional organizations, community networks, and other external channels.
Supervise, train, mentor, and guide recruitment, retention, and DDC OMB team members; set and monitor priorities, productivity, and performance.
Evaluate unit procedures and processes, identify improvement opportunities, and recommend and support operational enhancements.
Collaborate with HRSD team members to monitor, coordinate, and track recruitment and civil service activities, initiatives, and KPIs, including DP-72s, maturations, provisional reduction actions, probationary reports, and examination updates.
Analyze recruitment and retention data and performance metrics to identify trends, evaluate strategies, and recommend improvements supporting workforce planning and organizational goals.
Build and maintain relationships with City agencies, educational institutions, professional organizations, community partners, and other recruitment sources.
Perform special projects and other related duties as assigned.