Director of Recruitment and Retention

City of New York•New York, NY

1d•$94,050 - $137,660•Onsite

About The Position

The New York City Department of Design and Construction (DDC), Division of Human Resources and Staff Development (HRSD), is seeking a Director of Recruitment and Retention to lead agency recruitment and retention efforts and support development of a high-quality, sustainable workforce. HRSD provides services and support to agency employees, promoting communication, transparency, collaboration, and professional growth. The Recruitment and Retention unit develops and implements recruitment and retention strategies, policies, and processes responsive to the agency’s workforce needs. Reporting to the Associate Commissioner of Human Resources and Staff Development, the Director will shape workforce and organizational culture, promote career development, strengthen recruitment and retention practices, and advance strategic human resources initiatives. The Director will work with agency leadership, hiring managers, HRSD staff, and external partners to attract, develop, and retain talent. The position is full-time for 35 hours per week and is located at 30-30 Thomson Avenue, Long Island City, NY 11101. Applicants must be permanent in the Administrative Community Relations Specialist title or have taken and passed open-competitive exam #6002. Candidates must provide a Notice of Results or indicate permanent status in the title. The position is governed by the listed Administrative Community Relations Specialist qualifications, which allow qualifying combinations of education and experience and require at least a high school diploma or equivalent and two years of broad administrative or policy-making experience. Applications must be submitted through NYC Government Jobs; applications should not be submitted through ESS or directly to DDC by email, mail, or fax.

Requirements

Must be permanent in the Administrative Community Relations Specialist title or have taken and passed open-competitive exam #6002.
Applicants must include a copy of their Notice of Results or indicate that they are permanent in the title.
A baccalaureate degree from an accredited college or university and four years of satisfactory full-time community liaison, community organization, or community relations experience, including at least two years in a broad administrative or policy-making capacity; or a high school diploma or equivalent and eight years of such experience, including at least two years in a broad administrative or policy-making capacity; or an equivalent combination of education and experience under the stated substitution rules.
All candidates must have a four-year high school diploma or equivalent and two years of full-time experience in a broad administrative or policy-making capacity involving the described responsibilities.
Applicants must submit their application through NYC Government Jobs; applications via ESS, email, mail, or fax to DDC are not accepted.

Responsibilities

Lead and oversee agency-wide recruitment and retention strategies, using creative, cost-effective, and no-cost approaches to attract qualified candidates in a budget-constrained environment.
Use job boards, advertising, career fairs, professional networks, social media, online platforms, and other channels to expand the candidate pipeline.
Oversee submission and coordination of new-hire and promotional personnel actions with oversight agencies, including DCAS and OMB, ensuring timely and accurate processing.
Lead planning, coordination, and execution of DDC’s annual Summer Internship Program, including recruitment, outreach, hiring coordination, and program activities.
Partner with hiring managers and agency leadership on targeted recruitment plans aligned with workforce plans, staffing needs, organizational priorities, and applicable policies and procedures.
Plan and coordinate recruitment events and logistics, including career fairs, hiring halls, hiring pools, interview events, networking opportunities, and agency tours.
Develop recruitment marketing and outreach initiatives with social media, educational institutions, professional organizations, community networks, and other external channels.
Supervise, train, mentor, and guide recruitment, retention, and DDC OMB team members; set and monitor priorities, productivity, and performance; evaluate unit processes; and recommend and support operational improvements.
Collaborate with HRSD colleagues to monitor, coordinate, and track recruitment and civil service activities, initiatives, and KPIs, including DP-72s, maturations, provisional reduction actions, probationary reports, and examination updates.
Analyze recruitment and retention data and performance metrics to identify trends, assess strategy effectiveness, and recommend improvements supporting workforce planning and organizational goals.
Build and maintain relationships with City agencies, educational institutions, professional organizations, community partners, and other recruitment sources.
Perform special projects and other related duties as assigned.