Director of Quality Improvement

CenterPointe • Lincoln, NE

4d

About The Position

The Director of Quality Improvement leads CenterPointe’s efforts to use data to improve care. The role oversees performance dashboards, reporting, and program evaluation; leads CCBHC outcome measurement; and partners with teams across the organization to strengthen services and support informed decisions. The Director supervises the Quality Improvement Analyst and helps foster a culture of continuous improvement focused on improving care for people experiencing mental health and substance use concerns.

The position calls for an analytical, curious, and collaborative leader who can identify meaningful patterns in complex data, translate findings into clear next steps, build performance dashboards, and help teams interpret and use results.

Requirements

• Bachelor’s degree in Information Management, Information Technology, Statistics, Public or Business Administration, Social Sciences, or a related field.
• 3–5 years of work experience in information management, performance improvement, and/or Quality Improvement (QI) reporting and analysis.
• Experience and demonstrated ability in Business Intelligence (BI) and Quality Improvement (QI) reporting and analysis.
• At least 21 years of age.
• At least 2 years of experience providing administrative support or clerical functions to a medical or behavioral health office, records management, managing referrals, insurance authorizations, or similar work in a related field.
• Valid Nebraska driver’s license with a clean DMV record.

Nice To Haves

• Master’s degree.
• Working knowledge of SQL, HTML, or other coding.

Responsibilities

• Oversee performance dashboards, reporting, and program evaluation.
• Lead CCBHC outcome measurement.
• Partner with teams across the organization to strengthen services and support informed decisions.
• Supervise the Quality Improvement Analyst.
• Build a culture of continuous improvement.
• Analyze complex data, identify meaningful patterns, and translate findings into actionable next steps.
• Help teams understand and use performance data.

Benefits

• Work-life balance, personal and professional growth, inclusion, and engagement-focused culture.
• Professional Development Leave, internal and external trainings, job enhancement opportunities, and career advancement opportunities.
• Flexible scheduling options.
• Generous paid leave policies, including Mental Wellness hours and accrued vacation and sick time.
• Eight annual holidays and a day off for the employee’s birthday each year.
• Affordable health, dental, and vision insurance.
• Free group life insurance, AD&D, and LTD policies for all full-time employees.
• 403(b) retirement plan with employer contribution.

What This Job Offers

• Job Type: Full-time
• Career Level: Director