DIRECTOR OF PROTECTIVE SERVICES

LOGAN Community Resources, Inc.•South Bend, IN

14d

About The Position

The Director of Protective Services leads and manages LOGAN’s Protective Services Department, supervises its staff, supports volunteer guardians, works with the Protective Services Board, and develops community partnerships to meet the needs of people served through the guardianship program. The role is an active member of LOGAN’s leadership team and participates in organizational leadership activities. The Director oversees department operations, including policies and procedures, staffing, representative payee functions, volunteer guardian selection and support, client caseload coverage, court proceedings, advocacy, reporting, budgets, and service outcomes. The Director also collaborates with LOGAN leadership, families, community organizations, and the Protective Services Board.

Requirements

At least 5 years of experience in the field of intellectual and developmental disabilities.
Knowledge of social work techniques, law and probate procedures, and financial management.
Ability to interact with clients and families, encourage staff, develop and support a team, and strongly advocate for people with intellectual and developmental disabilities.
Valid driver’s license and good driving record.

Nice To Haves

Bachelor’s degree in social work, psychology, or a related field is preferred.
Management experience is preferred.

Responsibilities

Demonstrate servant leadership and participate as a member of LOGAN’s Leadership Team, attending meetings and other activities as required by the President & CEO.
Develop positive working relationships across LOGAN departments and collaborate with organizational leaders to improve operational effectiveness.
Ensure services reflect LOGAN’s core values, maintain open communication with organizational leadership, and develop and maintain professional networks.
Participate in learning opportunities through state-offered webinars and resources, INARF, and The Arc of Indiana.
Attend LOGAN events and steward LOGAN’s brand, reputation, and position in the community.
Develop an effective working relationship with the Protective Services Board; assist the Board President with meeting agendas and Board activities.
Work with the President & CEO and VP of Compliance to develop department and Protective Services Board policies and procedures.
Hire, train, and supervise Protective Services staff; monitor performance, complete annual evaluations, and provide recognition or disciplinary action as appropriate.
Conduct regular staff meetings to share information, obtain staff input, and provide training on guardianship, advocacy, and operational issues.
Oversee Representative Payee functions and ensure client funds are spent responsibly.
Select and train volunteer guardians and provide ongoing support throughout their guardianship tenure.
Maintain a client caseload and provide backup support to a Protective Services Case Worker’s caseload.
Attend court proceedings on behalf of LOGAN Protective Services and its clients.
Provide support in matters involving abuse and neglect of people with intellectual and developmental disabilities.
Serve as a resource to families and community organizations, provide advice and referrals when Protective Services is not appropriate, explain services, and facilitate applications.
Conduct new Board member orientation with the Board President.
Develop community partnerships to meet the needs of people served.
Assist the LOGAN Philanthropy Team with Protective Services fundraising activities.
Work with the Chief Financial Officer to create the annual Protective Services budget and manage the department within that budget.
Evaluate and report on Protective Services team Key Performance Indicators and service outcomes, and complete reports on time.
Work with the Protective Services Board and President & CEO to evaluate LOGAN’s advocacy role and help formulate systemic advocacy goals.
Uphold LOGAN’s mission, vision, and values; contribute positively to its brand and reputation; and help promote the health and safety of people served, visitors, and staff.
Serve as a role model, support professional growth by staying current on relevant developments, and advocate for and protect the human rights of people served.
Participate in training as required by the President & CEO or for all LOGAN staff, and perform other duties as assigned by the President & CEO.