Director of Property Management

RW OPCO, LLC • Minneapolis, MN

8d • Onsite

About The Position

The Director of Property Management provides strategic leadership and oversight of all property management operations across the organization. This role is responsible for developing, training, and leading the property management team while ensuring operational consistency and high service standards across all markets. The Director partners with executive leadership to develop and implement strategies that maximize property value, occupancy, tenant satisfaction, and financial performance. This position also drives operational excellence by implementing best practices and leading change management initiatives that support the organization’s growth objectives.

Requirements

• Minimum of 7–10 years of progressive experience in property management, with at least 3–5 years in a leadership or multi-site management role.
• Proven experience overseeing multiple properties or markets, including operational oversight, budgeting, and financial performance.
• Strong leadership and team development skills with the ability to recruit, train, coach, and manage high-performing property management teams.
• Demonstrated experience developing and implementing operational policies, procedures, and best practices.
• Strong financial acumen, including experience managing budgets, forecasting expenses, and analyzing key performance indicators (KPIs).
• Knowledge of property management systems and technology platforms used to support operations and reporting.
• Thorough understanding of property management regulations, fair housing laws, and industry best practices.
• Excellent communication, problem-solving, and organizational skills with the ability to manage multiple priorities across markets.

Nice To Haves

• Bachelor’s degree in Business Administration, Real Estate, Property Management, Finance or a related field required; Master’s degree preferred.

Responsibilities

• Provide strategic leadership and direction for property management operations to support organizational goals and operational efficiency.
• Partner with executive leadership to develop and monitor market budgets, expenses, and key performance indicators (KPIs), ensuring optimal performance across markets and teams.
• Analyze performance data and implement action plans to address operational issues or underperformance.
• Collaborate with the Corporate Training Manager to develop and deliver training programs that promote consistency, operational excellence, and best practices across the organization.
• Define and communicate clear roles and responsibilities for property management and field operations staff.
• Lead the recruitment, hiring, onboarding, training, and ongoing coaching of Property Managers and other field team members.
• Develop, implement, and maintain policies, procedures, and operational best practices, ensuring compliance across all markets.
• Serve as an escalation point for complex operational, tenant, or property-related issues.
• Ensure consistent processes and standards across all markets, including the implementation of new operational initiatives and best practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1-10 employees