Director - Property Management Products

MRI Software•Cleveland, OH

About The Position

MRI Software is seeking a Director, Product Management - Sales, Leasing, Assurance & Marketing (Property Management Products). You will lead a portfolio of SaaS products across Sales, Leasing, Assurance and Marketing. You will own strategy, roadmap, execution, and outcomes. You will manage a team of Product Managers. You will set the standard for how product works across the portfolio. You will lead and represent the North American arm of the team, and will be heavily involved with global peers and products. You will partner closely with Engineering, Design, Data, GTM, and Customer teams. You will also work directly with global executives, with regular interaction across North America leadership in particular. You will modernize products. This includes platform thinking, API-first design, and embedding AI across workflows. You are accountable for turning fragmented products into a connected platform experience that drives measurable customer and commercial outcomes.

Requirements

10+ years in Product Management, including leadership of Product Managers
Experience owning multi-product SaaS portfolios
Proven ability to operate at executive level
Strong experience with platform models, APIs, and integrations
Deep understanding of SaaS metrics. Adoption, retention, expansion
Experience with outcome-driven roadmaps and product operating models
Practical experience applying AI in products. LLMs, automation, or data-driven features
Understanding of how to operationalize AI. Not just ideation
Familiarity with modern AI tooling and workflows
Strong track record of delivering complex products at scale
Comfortable working across distributed teams and time zones ranging from USA to Australia, India, South Africa, United Kingdom and potentially more.
Data-driven decision making
Clear, direct communicator
Able to influence senior stakeholders
Comfortable managing tension and trade-offs
Experience in complex, multi-product enterprise environments preferred
You think in systems, not features
You have a bias to action and outcomes
You understand technology well enough to be involved in product architecture discussions
You are able to simplify complexity
You are comfortable with ambiguity and scale
You raise the bar for everyone around you
You motivate, challenge and get the best from your team

Nice To Haves

Real estate experience helpful but not required

Responsibilities

Define and drive a clear portfolio strategy aligned to global team direction and strategy
Translate company goals into product strategy, roadmap, and measurable outcomes
Lead portfolio rationalization, lifecycle management, and investment decisions
Drive platform alignment across products. Reduce duplication. Increase reuse
Identify and implement AI use cases that improve customer workflows and internal efficiency
Embed AI into core product experiences. Not as bolt-on features - as workflows
Leverage LLMs, automation, and data pipelines to modernize legacy capabilities
Partner with engineering to adopt AI-assisted development practices
Ensure high-quality roadmap execution across multiple teams and regions
Drive outcome-based planning. Focus on impact, not output
Establish consistent product practices across teams
Remove blockers. Drive accountability
Maintain deep understanding of customers, competitors, and market dynamics
Lead discovery practices that generate actionable insight
Ensure products solve real problems and deliver measurable value
Partner with Sales, Marketing, and Customer Success on GTM execution
Support pricing, packaging, and positioning decisions
Ensure product strategy aligns with revenue and growth targets
Operate effectively with senior executives across regions
Communicate clearly. Drive alignment across conflicting priorities
Represent the portfolio in executive forums
Build and lead a high-performing team of Product Managers
Coach for strong product thinking and execution discipline
Set clear expectations and accountability