Director of Product

Seated•New York, NY

4d•Onsite

About The Position

Seated is hiring its first dedicated Product leader to own product strategy and execution across its consumer and restaurant businesses. Reporting directly to the CEO, the Director of Product will shape Seated’s product direction, identify and validate growth opportunities, and translate business priorities into products that create value for restaurants and consumers. This is a hands-on role working directly with the SVP of Engineering and a lean engineering team across the full product lifecycle, from customer discovery and data analysis through requirements, prioritization, testing, launch, and iteration. The role will establish lightweight product processes, create a focused roadmap, and lay the foundation for a scalable Product function as Seated grows. The position is on-site five days a week at Seated’s Flatiron office in New York City.

Requirements

At least 7 years of product management experience, with demonstrated ownership of products from discovery through launch and iteration.
Experience building and shipping products in a startup or high-growth technology company.
Strong consumer product instincts, ideally developed within a marketplace or consumer technology business.
Track record of personally building and launching products, rather than simply overseeing product development.
Experience identifying, evaluating, and validating zero-to-one product opportunities.
Strong analytical ability and comfort using data, customer insights, and business metrics to make product decisions.
Technical fluency and ability to work closely with Engineering on complex product, infrastructure, and platform challenges.
Strong understanding of growth, acquisition, retention, monetization, and marketplace dynamics.
Ability to independently drive product initiatives and make thoughtful tradeoffs with limited resources.
Strong communication skills, high ownership, low ego, and sound product judgment.

Nice To Haves

Experience as an early or first Product hire, establishing product processes and practices from scratch.
Experience at a consumer marketplace such as food delivery, mobility, travel, local commerce, or another two-sided marketplace.
Experience driving product-led growth initiatives.
Experience spanning both consumer and B2B / merchant products.
Experience in restaurant technology, hospitality, local commerce, or SMB software.
Experience with fintech, payments, card-linked offers, transaction data, merchant identification, or related infrastructure.
Experience building AI-enabled products.
Experience working directly with founders or executive leadership to shape product direction.

Responsibilities

Own product strategy, roadmap, and execution across Seated’s consumer and restaurant products in partnership with the CEO and Engineering.
Identify, evaluate, and validate product opportunities that can drive Seated’s next stage of growth.
Lead product discovery, customer research, experimentation, and business-case development.
Explore opportunities across consumer marketplace expansion, restaurant software, AI, and adjacent products.
Drive improvements to critical product infrastructure, including merchant identification and transaction recognition.
Partner with the SVP of Engineering and engineering team to define requirements, evaluate technical tradeoffs, prioritize initiatives, and deliver high-quality products.
Serve as the primary Product owner, driving initiatives from discovery and definition through development, launch, and iteration.
Identify and execute product-led growth opportunities across acquisition, engagement, retention, and monetization.
Establish lightweight product processes, including roadmap planning, requirements documentation, prioritization frameworks, and success metrics.
Translate business objectives, customer insights, and data into clear product priorities and measurable outcomes.
Develop a deep understanding of consumer behavior, restaurant operator needs, unit economics, and marketplace dynamics.
Help shape the future Product function, including identifying opportunities to expand product and design capabilities.