Director of Product

LettrLabs•Los Angeles, CA
•$230,000 - $270,000•Onsite

About The Position

LettrLabs is hiring a Director of Product to lead its software platform and product team. The role reports directly to the CEO and manages two product managers and a UX designer. The Director owns the software platform roadmap and has influence on company strategy, working closely with a product-focused CEO. This is a player-coach position: alongside leading the team, the Director will write specifications, conduct discovery, and work through product details. The role’s scope and team are expected to grow as the company scales. LettrLabs describes itself as an AI-native company whose software team uses AI extensively to accelerate delivery. The Director will help the product organization keep pace with a fast-shipping engineering team while maintaining quality. This is an in-office role at LettrLabs’ Marina del Rey, Los Angeles office. The position offers reported compensation of $230,000–$270,000 USD. The posting describes this range as base salary, with total compensation also including equity and benefits; it also refers to competitive compensation with meaningful equity.

Requirements

  • 8+ years of product management experience in enterprise B2B SaaS, including 2+ years managing product managers.
  • A track record of owning a roadmap at a fast-growing company and delivering outcomes that can be quantified.
  • Experience building enterprise functionality such as roles and permissions, multi-account hierarchies, admin controls, and reporting.
  • Strategic judgment connecting product bets to revenue and retention, with the ability to defend tradeoffs.
  • Mastery of product fundamentals, including discovery, specifications, prioritization, and agile delivery, and the ability to teach them.
  • Technical depth across systems, APIs, data, and integrations sufficient to challenge estimates and scope realistically.
  • A history of building operating rhythm and accountability in a team without adding bureaucracy.
  • Experience working closely with a founder CEO deeply involved in product, bringing recommendations, welcoming review, and knowing when to push back or align.
  • Deep, daily fluency with AI in product work.
  • Evidence of having overhauled a product process with AI, with measurable gains in speed or quality.
  • Clear, concise executive communication.

Nice To Haves

  • Experience in MarTech and attribution products, including CRM and marketing automation platforms such as HubSpot, Salesforce, and Zapier.
  • Experience leading product through expansion into new industries or customer segments.
  • Experience with products combining software with physical operations or proprietary data.
  • Experience building AI harnesses, such as agents, evaluation frameworks, or internal AI tooling.
  • Hands-on experience with Claude Code and Claude Design.

Responsibilities

  • Own the software platform roadmap, sequence product bets, define success, and make tradeoff decisions.
  • Partner with the CEO on product strategy and provide recommendations grounded in customer insight and data.
  • Lead and develop two product managers and a UX designer, holding the product managers accountable for outcomes and project management in their domains.
  • Coordinate across front end, integrations, and data, resolving priority and capacity tradeoffs with the CTO.
  • Build a product process that keeps pace with engineering velocity and uses AI while maintaining quality and a predictable delivery cadence.
  • Stay close to enterprise customers and turn Sales and Customer Success feedback into roadmap decisions.
  • Own product metrics, including adoption, retention, attribution, and revenue impact, and drive measurable improvement.
  • Partner with go-to-market teams on launches and lead product planning as the company expands into new industries.
  • Write specifications, run discovery, and engage directly in product details as a player-coach.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Equity
  • 401(k) plan
  • Flexible PTO
  • Paid holidays
  • On-site gym
  • Pet-friendly office
  • Free daily lunch
  • Team off sites
  • Happy hours
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