Director of Product, IT

RipplingSan Francisco, CA
Onsite

About The Position

We’re hiring a Director of Product to help lead Rippling’s IT business: device management, identity & access management, AI governance, ITSM, automated compliance, and inventory management. You’ll own strategy and execution across a broad product surface, hire and develop exceptional PMs, and partner directly with engineering, design, sales, marketing, and customer-facing teams to build products that define the next generation of IT. The world of IT has changed. Employees now work across a sprawling set of devices, apps, permissions, data, AI tools, and automated agents. The old IT stack — MDM, identity, ticketing, inventory, compliance, and access governance as separate systems — creates fragmentation exactly where companies need control. Rippling IT is the IT infrastructure for the AI era: one platform that unifies identity, devices, inventory, support, AI governance, and compliance on a single data graph, so policy is set once and enforced everywhere. This is one of Rippling’s most strategic and fastest-growing businesses, and we’re looking for a product leader who can scale both the product and the team behind it.

Requirements

  • Deep product leadership experience building and scaling complex products
  • A track record of hiring, growing, and leading high-performing product teams
  • Excellent product taste and systems thinking: you can turn complex workflows, edge cases, and platform constraints into elegant customer experiences
  • High clock speed, strong ownership, and a bias toward action

Nice To Haves

  • Strong IT, infrastructure, security, or compliance buyer empathy. You understand the world of IT admins, CIOs, CISOs, and the teams who operate mission-critical systems

Responsibilities

  • Own product strategy and execution for major parts of Rippling’s IT suite across device management, identity & access management, AI governance, ITSM, automated compliance, and inventory management
  • Hire, develop, and lead a high-performing team of product managers, raising the bar for product judgment, customer empathy, velocity, and craft
  • Define the next generation of IT products for a world shaped by AI, automation, distributed work, and increasing security and compliance expectations
  • Partner deeply with engineering and design to build products that solve complex customer problems with simple, powerful workflows
  • Work closely with GTM teams to understand customer needs, sharpen positioning, drive adoption, and scale the business
  • Be a thought partner to the IT GM and senior leadership on product strategy, org design, sequencing, and long-term platform bets
  • Develop a clear point of view on how AI will change IT, security, governance, and the way companies manage their workforce systems

Benefits

  • competitive salary + benefits + equity
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