Director of Product, Growth

McAfee • Newport Beach, CA

1d • Hybrid

About The Position

We're looking for a Director of Growth to lead our Product organization focused on customer and business growth for McAfee. This is a high-ownership leadership role responsible for how customers discover, buy, and stay subscribed to our products. You'll own the customer commerce funnel: conversion, monetization, and retention of a global, direct-to-consumer subscription business. This is the right role for someone who is obsessed with the customer experience, thinks in experiments and segmentation, is fluent in the economics of subscriptions (conversion, AOV, retention, LTV, ARPU, churn), and can turn a roadmap of products, capabilities, and optimizations into measurable revenue. You'll lead a high performing growth PM team and partner closely with marketing, payments, finance, and legal to grow revenue and strengthen retention. This is a Hybrid position located in either Frisco, Texas or Newport Beach, CA. You will be required to be onsite on an as needed basis likely a few times a month. When you are not working onsite you will work from your home office. We are only considering candidates within a commutable distance of Frisco, TX or Newport Beach, CA and are not offering relocation assistance.

Requirements

• Full-funnel growth strategy across acquisition, conversion, monetization, and retention with clear, quantified targets each quarter.
• End-to-end purchase experience across desktop and mobile web, desktop and mobile apps, retail channel, and the conversion rate it drives.
• Pricing & packaging - support testing and launching new plans and offers, and their impact on ARPU and take-rate.
• Subscriber retention and LTV, including renewal, payment method optimization, win-back, and monetization programs.
• Growth dashboard and KPI targets (conversion rate, revenue, ARPU, LTV, churn/retention, fraud reduction).
• The Growth team - its talent bar, experimentation maturity, and bench of future leaders.

Responsibilities

• Set the growth strategy and translate it into a prioritized roadmap with measurable quarterly goals.
• Build and scale an experimentation engine - hypothesis, design, statistical rigor, and a fast learn-and-ship cadence of A/B tests.
• Optimize the purchase experience to maximize conversion and reduce friction across markets and devices.
• Design and run pricing, offer, and packaging tests that grow ARPU and take-rate without eroding conversion or retention.
• Drive retention and LTV through data-informed onsite and in-app interventions.
• Lead, mentor, and grow the team, raising the bar for talent and developing future leaders.
• Partner cross-functionally with eCommerce, marketing, payments, data, and finance to turn new capabilities and customer experiences into compounding commercial wins.
• Report results transparently to leadership and hold the team accountable to outcomes.

Benefits

• Bonus Program
• 401k Retirement
• Medical, Dental, Vision, Basic Life, Short Term Disability and Long-Term Disability Coverage
• Paid Parental Leave
• Support and Community Involvement
• 14 Paid Company Holidays
• Unlimited Paid Time Off for Exempt Employees
• 96 Hours of Sick Time and 120 Hours of Vacation for Non-Exempt Employees Accrued Each Year

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed