Director of Product, Content Intelligence & Growth

ScribdSan Francisco, CA
Hybrid

About The Position

Scribd, Inc. is seeking a Director of Content Intelligence & Supply to lead the understanding and growth of its User-Generated Content (UGC) corpus. This new role is critical as content is central to Scribd's strategy, powering consumer products and feeding search and discovery. The Director will unify content intelligence (classification, metadata, quality, gaps) and content supply (growth) under a single point of leadership, creating a unified roadmap. The role involves building the AI product foundation for the UGC corpus, including segmentation, sampling, and metadata, and managing a team of senior product leaders and an established program with engineering squads and analysts. The position reports to the Chief Product Officer.

Requirements

  • 10+ years of product management experience, including 4+ years leading product teams or senior PMs.
  • Depth in data-heavy product domains: ML/AI-powered products, search, recommendations, content platforms, or marketplaces.
  • Genuine data fluency—able to credibly direct classification and corpus-analysis work and partner with applied ML and data science teams as an equal.
  • Familiarity with common data structures around the use of content for AI training.
  • Experience with supply-side or two-sided product dynamics: creators, contributors, sellers, or content acquisition.
  • A strategic operator who connects content decisions to business outcomes—licensing revenue, product quality, growth—and can hold a portfolio-level roadmap.
  • Strong communication and cross-functional leadership: comfortable operating with executives and setting priorities across teams you don't manage.

Nice To Haves

  • Experience with content licensing or B2B data products is a plus.

Responsibilities

  • Own the content understanding roadmap: classification, enrichment, metadata, and quality across the UGC corpus.
  • Drive corpus gap analysis: identify where the corpus is deep, where it's thin, and how user-generated and partner content behave differently.
  • Make the corpus legible to internal products (search, discovery, recommendations) and to the teams and systems that build on it.
  • Set direction for classification and corpus-analysis work in close partnership with applied ML, engineering, and data science teams.
  • Own UGC supply end to end: uploads, conversions, and the supply-side user experience.
  • Unify content acquisition strategy: set priorities across user-generated supply, partnerships, and other related programs.
  • Connect supply to demand: partner with consumer product organizations so the corpus grows where it creates the most value for readers, learners, and subscribers.
  • Own the AI product foundation of our UGC corpus: segmentation, sampling, corpus description, and the metadata and retrieval capabilities.
  • Partner with business development on evolving corpus intelligence needs.
  • Lead senior product leaders and an established program with its own charter, engineering squads, and embedded analysts.
  • Operate as a peer among directors and VPs, representing content strategy in executive conversations and connecting corpus decisions to business outcomes.

Benefits

  • Scribd Flex (flexible work model)
  • Comprehensive health, dental, and vision coverage
  • Mental health support and disability coverage
  • Generous paid time off, including vacation, sick time, holidays, winter break, volunteer time, and sabbaticals
  • Paid parental leave and family support benefits
  • Retirement matching and employee equity
  • Learning and development programs and professional growth opportunities
  • Wellness and home office stipends
  • Complimentary access to the Scribd, Inc. suite of products
  • Enterprise access to leading AI tools
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