Director of Growth

CareMessage

2d•$182,521 - $182,521•Remote

About The Position

CareMessage is hiring a Director of Growth to strengthen the operating layer that helps our Growth team scale revenue, reach, and patient impact through a coached, measurable, and market-aware Growth engine. The ideal candidate for this role is one that is not only motivated by driving ARR, but sees equal value in what sales translates into in terms of patient impact. This will be a player-coach role that needs to help the organization achieve revenue targets, whether through the people they oversee or their own work. As a social enterprise and patient engagement platform designed for low-income, historically marginalized communities, CareMessage grows by helping safety-net organizations engage patients, increase access to care, improve clinical outcomes, and address social drivers of health. This role will translate that mission into a clearer Growth operating system across our current FQHC business, partnership-based market expansion of Tribal Health, and mission-aligned organization acquisition of Free & Charitable Clinics and Community-Based Organizations. The Director of Growth will manage sellers and Growth Marketing, strengthen the sales engine, and connect demand generation, conferences, campaigns, referrals, partner signals, and outbound motions to sales-accepted qualified pipeline and revenue-generating conversations. This role will also help CareMessage build scalable pathways for growth in key regions like Texas, emerging markets like Tribal Health and rural networks, and impact-focused markets where acquiring and supporting mission-aligned organizations may matter even when ARR is not the primary measure of value.

Requirements

8–12+ years of B2B Growth, Sales, Revenue, GTM, Demand Generation, or related commercial leadership experience, including 3+ years directly managing quota-carrying sellers or comparable revenue-generating team members, with increasing ownership for revenue, ARR, bookings, qualified pipeline, or growth targets, and demonstrated ability to coach performance, improve pipeline discipline, develop people, make resource tradeoffs, and operate through ambiguity.
2+ years of Growth Marketing, Demand Generation, Field Marketing, Revenue Marketing, or demand-to-pipeline experience, either through direct ownership of the work or management of the function, with experience converting conferences, campaigns, content, website journeys, referrals, partner signals, or outbound motions into qualified pipeline and revenue outcomes.
Demonstrated success selling to or managing teams that sell to resource-constrained, mission-driven, multi-stakeholder B2B buyers similar to community health centers, safety-net health systems, public-sector entities, or other complex organizations that require consultative, multi-stakeholder decision support.
Experience building or materially improving a sales operating system, including CRM hygiene, pipeline inspection, forecast discipline, territory focus, deal strategy, and executive reporting.
Deep alignment with CareMessage’s health-equity mission and commitment to growing revenue in ways that expand access, improve outcomes, and increase patient reach.

Responsibilities

Own the managed Growth operating plan across our current FQHC business, Tribal Health and rural network expansion, and mission-aligned organization acquisition, including OKRs, KPIs, managed-team ARR attainment, qualified-pipeline goals, and patient-impact narrative.
Translate CareMessage’s multi-year growth strategy into quarterly execution priorities, with additional focus on key regions like Texas, seller productivity, Growth Marketing, and future capacity planning.
Use pipeline quality, seller performance, demand-source conversion, partner and network signals, and customer readiness to identify where Growth is on track and where intervention is needed.
Communicate outcomes, risks, tradeoffs, resource needs, and decisions to the Chief Growth Officer and leadership team through clear, data-driven updates that include Product, Customer Experience, Professional Services, Finance, RevOps, and Partnerships implications.
Manage assigned sellers and Growth Marketing with clear expectations, weekly coaching routines, feedback, and performance accountability for discovery, buyer mapping, demo quality, close planning, handoffs, and mission-connected execution, grounding the team in CareMessage’s values of accountability, resourcefulness, collaboration and empathy.
Develop team members through 1:1s, call reviews, deal reviews, onboarding checkpoints, ramp plans, territory plans, and role-specific growth plans focused on product storytelling, forecast discipline, and customer-centered execution.
Clarify what great looks like for each role by identifying strengths, performance gaps, coaching needs, and the support required to improve outcomes.
Help define the future Growth team structure, hiring profiles, and management systems needed to scale repeatable growth across revenue, demand generation, and mission-aligned organization acquisition.
Own the new-business sales operating system for assigned market motions, including pipeline inspection, forecast discipline, deal review, HubSpot hygiene, and weekly execution rhythms.
Convert demand-generation activity, conferences, content, campaigns, website journeys, referrals, partner signals, and outbound motions into sales-accepted qualified pipeline, conference investment ROI, and closed ARR where ARR applies.
Strengthen repeatable FQHC growth motions, including a 2027 scale model for seller capacity, regional coverage, hiring profiles, ramp plans, and management systems required to reach our multi-year growth goals.
Translate readiness signals from Tribal Health, rural networks, partner-led opportunities, and mission-aligned organization acquisition into Growth team coverage, operating cadence, seller-capacity planning, and handoff plans.

Benefits

Paid parental leave for biological and adopted children
18 paid company holidays, including a one week mid-year and one week end-of-year break
9 wellness days to be used for self-care- or anything that comes up in life
15 days of PTO
1-month (20 working days) paid sabbatical after the 4-year anniversary, and every 4 years thereafter
Generous medical, dental, and vision insurance for employees and their families
Health Savings Accounts and Flexible Spending Accounts
Short & long-term disability insurance
$100 per employee yearly wellness budget, with flexibility to spend on physical, emotional, and mental wellness resources
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