Director of Product, Content Intelligence & Growth

Scribd, Inc.•Vancouver, BC

6d•$203,000 - $280,000•Hybrid

About The Position

Scribd, Inc. is seeking a Director of Content Intelligence & Supply to lead the understanding and growth of its User-Generated Content (UGC) corpus. This new role is central to Scribd's strategy, as the UGC corpus powers consumer products and feeds search and discovery. The Director will unify content intelligence (classification, metadata, quality, gaps) and content supply (growth) under a single point of leadership, running them as one portfolio with one roadmap. This role reports to the Chief Product Officer and will lead an established team, including a content understanding program with its own charter and engineering squad, and a UGC supply squad focused on the contributor experience. The ideal candidate is a product leader with strong data fluency, comfortable in data science domains, and excited about transforming a large UGC corpus into a strategic asset.

Requirements

10+ years of product management experience.
4+ years leading product teams or senior PMs.
Depth in data-heavy product domains: ML/AI-powered products, search, recommendations, content platforms, or marketplaces.
Genuine data fluency—ability to credibly direct classification and corpus-analysis work and partner with applied ML and data science teams as an equal.
Familiarity with common data structures around the use of content for AI training.
Experience with supply-side or two-sided product dynamics: creators, contributors, sellers, or content acquisition.
A strategic operator who connects content decisions to business outcomes (licensing revenue, product quality, growth) and can hold a portfolio-level roadmap.
Strong communication and cross-functional leadership skills: comfortable operating with executives and setting priorities across teams not directly managed.

Nice To Haves

Experience with content licensing or B2B data products.

Responsibilities

Own the content understanding roadmap: classification, enrichment, metadata, and quality across the UGC corpus.
Drive corpus gap analysis: identify areas where the corpus is deep or thin, and analyze how user-generated and partner content behave differently.
Make the corpus legible to internal products (search, discovery, recommendations) and to teams and systems that build on it.
Set direction for classification and corpus-analysis work in partnership with applied ML, engineering, and data science teams.
Own UGC supply end to end: uploads, conversions, and the supply-side user experience, considering content contributors as customers.
Unify content acquisition strategy: set priorities across user-generated supply, partnerships, and other independent programs.
Connect supply to demand: partner with consumer product organizations to ensure the corpus grows where it provides the most value.
Own the AI product foundation of the UGC corpus: segmentation, sampling, corpus description, and metadata/retrieval capabilities (scope limited to UGC corpus).
Partner with business development on evolving corpus intelligence needs.
Lead senior product leaders and an established program with its own charter, engineering squads, and embedded analysts.
Operate as a peer among directors and VPs, representing content strategy in executive conversations and connecting corpus decisions to business outcomes.

Benefits

Scribd Flex (flexible work model)
Comprehensive health, dental, and vision coverage
Mental health support and disability coverage
Generous paid time off, including vacation, sick time, holidays, winter break, volunteer time, and sabbaticals
Paid parental leave and family support benefits
Retirement matching and employee equity
Learning and development programs and professional growth opportunities
Wellness and home office stipends
Complimentary access to the Scribd, Inc. suite of products
Enterprise access to leading AI tools