Director of Performance Analytics and Reporting

The Contingent • Portland, OR

1h • $115,000 - $120,000 • Hybrid

About The Position

The Director, Performance Analytics & Reporting leads the strategy, governance, and delivery of data analytics, performance measurement, and program evaluation across Every Child and Fosterway products and programs. The role builds scalable systems that connect organizational goals, theories of change, and program outcomes to meaningful metrics, reporting, and continuous improvement.

The Director oversees data governance, reporting frameworks, evaluation practices, and analytics products to ensure data is accurate, actionable, and consistently defined across jurisdictions and contracts. In partnership with product, program, and leadership teams, the Director translates complex data into practical insights that strengthen decision-making, demonstrate impact, and improve outcomes for children, families, and communities. The position also leads and develops analytics and evaluation staff and coordinates delivery across program, product, finance, technology, and research teams.

This is a full-time, exempt position based in Portland, Oregon, with a hybrid schedule of 2–3 days in the office and 2–3 days from home. Core collaboration hours are 9 a.m.–2 p.m. Pacific Time. The role is offered at an annual salary of $115,000–$120,000, with estimated total compensation of $125,000–$130,000, depending on qualifications, experience, and internal equity. The role may include variable responsibilities and duties as determined by the supervisor.

Requirements

• Bachelor’s degree in Data Analytics, Public Policy, Program Evaluation, Social Sciences, Information Systems, Applied Research, Statistics, Business Analytics, or a closely related field.
• 7–10 years of progressively responsible experience leading data analytics, performance measurement, program evaluation, business intelligence, product analytics, or related functions that informed strategic decision-making and organizational performance.
• Demonstrated success developing measurement frameworks that translate theories of change, logic models, or strategic priorities into actionable metrics, reporting, and performance insights.
• Experience building and scaling analytics, dashboarding, and reporting systems that improve performance visibility, accountability, and data-informed decision-making across multiple programs, products, or jurisdictions.
• Experience establishing data governance practices, metric definitions, quality standards, and documentation that increase consistency, reliability, and trust in organizational data.
• Experience leading evaluation and outcome measurement efforts that generate actionable findings and drive program, product, or operational improvements.
• Track record of delivering complex reporting, analytics, and evaluation projects on schedule while balancing competing priorities, stakeholder needs, and quality standards.
• Experience partnering with executives, program leaders, product teams, and technical staff to align measurement strategies with organizational goals and business requirements.
• Demonstrated success identifying reporting risks, strengthening data quality, and improving processes to reduce inefficiencies, rework, and inconsistent results.
• Experience in a multi-program, multi-product, or multi-jurisdiction environment where standardized measurement and reporting are essential to demonstrating impact and performance.
• Advanced knowledge of performance measurement, program evaluation, outcome reporting, and continuous improvement methodologies.
• Strong understanding of data governance, data quality management, reporting standards, and quality assurance practices.
• Working knowledge of analytics, reporting, and business intelligence tools such as Power BI, Excel, SQL, Python, or comparable platforms.
• Ability to develop and implement measurement frameworks that align theories of change, strategic priorities, and program outcomes with meaningful metrics and reporting.
• Ability to design, manage, and continuously improve dashboards, reporting systems, and analytical products.
• Ability to synthesize complex quantitative and qualitative information into actionable insights, recommendations, and decision-support tools.
• Ability to lead and oversee technical and analytical work, including project scoping, prioritization, resource planning, and problem-solving.
• Strong analytical thinking, critical reasoning, project management, and organizational skills.
• Ability to identify reporting risks, data quality concerns, process gaps, and opportunities for improvement.
• Proficiency with Microsoft Office applications and familiarity with collaboration, project management, and CRM platforms, including Microsoft Teams, SharePoint, Asana, Microsoft Dynamics 365, or similar systems.
• Experience supporting teams of entry-level professionals and coaching rising leaders in their development.
• Commitment to The Contingent’s mission and values, including Every Child and The Script, and passion for improving outcomes for vulnerable children, youth, families, and the public servants who support them.
• Commitment to advancing equity and increasing leadership diversity in the communities served.
• Demonstrated cultural intelligence and ability to build authentic relationships across diverse cultural, ethnic, socioeconomic, and professional backgrounds.
• Legally eligible to work in the United States.

Nice To Haves

• Master’s degree or other graduate-level education in a related field.
• Advanced professional training or certifications in analytics, evaluation, performance measurement, business intelligence, data systems, or related disciplines.
• 2–4 years of experience managing or leading professional, technical, analytics, or evaluation staff.

Responsibilities

• Translate Every Child and Fosterway theories of change and evaluation plans into practical measurement, data collection, analysis, and reporting systems.
• Lead development of standardized reporting, dashboards, and performance metrics for internal leaders, funders, contracts, and state partners.
• Oversee metric definitions, data standards, documentation, quality assurance processes, and reporting governance to ensure accurate and consistent data.
• Guide delivery of dashboards, visual reporting, and analytical products that support user needs, decision-making, and organizational learning.
• Ensure timely and accurate evaluation, outcome, grant, and contract reporting, and translate findings into actionable recommendations.
• Lead and develop analytics and evaluation staff while coordinating priorities, quality, and delivery across program, product, finance, technology, and research teams.

Benefits

• Premium medical, vision, and dental insurance covered 100% for employees and 80% for spouses and/or dependents.
• 19 paid holidays, plus vacation, sick, bereavement, and parental leave.
• 401(k) with a match equal to 5% of annual salary.

What This Job Offers

• Job Type: Full-time
• Career Level: Director