Director of Outpatient Services- Roaring Fork Valley
About The Position
The Director of Outpatient Services provides clinical and operational leadership for Health Solutions West’s outpatient behavioral health services in Glenwood Springs and Rifle, Colorado. The Director ensures services are accessible, high quality, person-centered, and responsive to the needs of individuals and communities served. As a member of the Clinical Services leadership team, the Director develops and supports program leaders, strengthens coordination across services, and aligns outpatient operations with the organization’s mission, strategic priorities, clinical standards, and goals. The role requires knowledge of outpatient behavioral health services, clinical standards, evidence-based practices, and applicable regulatory requirements. The Director uses clinical and operational data to evaluate access, client engagement, caseloads, productivity, quality, and program performance, and identifies and implements improvements to service delivery, access, engagement, and continuity of care. The position works collaboratively across programs, disciplines, leadership, and community partners, while managing multiple priorities and leading through change. The position is based in Glenwood Springs and Rifle, Colorado. A cost-of-living adjustment applies to onsite positions based on applicable FTE; salaried employees working in Glenwood Springs and Rifle receive a bi-weekly COLA of $91.38. The employee must occasionally lift or move up to 25 pounds; frequently walk, sit, stand, or kneel; occasionally climb or balance and stoop; and be able to sit for longer periods at a computer. There is possible exposure to communicable disease, and the work environment usually has a moderate noise level. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Applicants must already be authorized to work in the United States; sponsorship is not available.
Requirements
- Master’s degree in counseling, social work, psychology, or a related behavioral health field.
- Current Colorado behavioral health licensure (LPC, LCSW, LMFT, or equivalent).
- Minimum of five years of experience in behavioral health services.
- Knowledge of community behavioral health, evidence-based clinical practices, regulatory and compliance requirements, and integrated service delivery.
- Strong leadership, communication, problem-solving, and change-management skills.
- Ability to use clinical and operational data to evaluate performance, identify opportunities for improvement, and help teams achieve organizational and program goals.
- Strong critical-thinking, decision-making, organizational, and interpersonal skills.
- Ability to work independently, take initiative, and contribute as part of a leadership team.
- Proficiency with electronic health record systems, Microsoft 365 applications, and standard office technology.
- Must already be authorized to work in the United States; sponsorship is not available.
- Ability to occasionally lift and/or move up to 25 pounds; frequently walk, sit, stand, or kneel; occasionally climb or balance and stoop; and sit for extended periods at a computer.
Nice To Haves
- Progressive leadership, supervisory, or program management experience.
- Experience providing or overseeing adult outpatient mental health and/or substance use services.
Responsibilities
- Provide clinical and operational leadership for outpatient behavioral health services.
- Ensure services are accessible, high quality, person-centered, and responsive to community needs.
- Develop and support program leaders and strengthen coordination across services.
- Align outpatient operations with the organization’s mission, strategic priorities, clinical standards, and organizational goals.
- Use clinical and operational data to evaluate access, client engagement, caseloads, productivity, quality, and program performance.
- Identify barriers and implement improvements that strengthen service delivery, client access, engagement, and continuity of care.
- Lead effectively through change while managing multiple priorities.
- Collaborate across programs and disciplines to support coordinated, person-centered care.
- Build effective relationships across teams, leadership, and community partners.
- Manage performance, establish expectations, promote accountability, and delegate effectively.
- Exercise sound professional judgment and appropriately manage sensitive and confidential information.
- Model the organization’s mission, values, and leadership expectations.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Paid time off accrual and generous leave policy
- 403(b) benefits with 6% company match
- Employee Assistance Program (EAP)
- Pet insurance
- Bi-weekly cost-of-living adjustment of $91.38 for salaried employees working onsite in Glenwood Springs and Rifle; telehealth employees are not eligible
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
